SOC Operator: Crisis Response & 24/7 Dispatch

ST Public Branding; Seattle (WA); On-site; USD 29,797 - 74,831; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

Tuition Reimbursement

Job summary

A local transit authority in Seattle is seeking a SOC Operator to serve as a central contact point for security and emergency response. This role involves evaluating emergency calls, monitoring alarms, and coordinating responses within a transit operations environment. Ideal candidates should possess strong problem-solving skills, the ability to multitask, and a high school diploma or equivalent with two years of relevant experience. A comprehensive benefits package and competitive salary rates are also offered.

Qualifications

• Two years of experience in a security operations center or similar environment.
• Ability to handle sensitive or confidential information.
• Proficiency in English, both written and verbal.

Responsibilities

• Manage emergency and non-emergency calls effectively.
• Monitor security risks and coordinate appropriate responses.
• Ensure accurate documentation of incidents and communications.

Skills

Critical thinking

Customer service

Multitasking

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Microsoft Office

Job description

A local transit authority in Seattle is seeking a SOC Operator to serve as a central contact point for security and emergency response. This role involves evaluating emergency calls, monitoring alarms, and coordinating responses within a transit operations environment. Ideal candidates should possess strong problem-solving skills, the ability to multitask, and a high school diploma or equivalent with two years of relevant experience. A comprehensive benefits package and competitive salary rates are also offered.