GSOC Operator

Security Industry Specialists; Fremont (CA); On-site; USD 39,710 - 56,556; Full time

Benefits offered by this job

Health, Dental, Vision, and 401k

Paid Time Off

Growth opportunities

Job summary

Security Industry Specialists in Fremont, CA seeks a SOC Operator to monitor and respond to security events across corporate locations worldwide. You will use access control, alarm monitoring, CCTV, and BI tools to detect incidents and alert stakeholders, reporting to the SOC Manager.

The role requires an Associate’s degree or 2+ years in security, familiarity with security systems, and willingness to work various shifts. We offer benefits and a dynamic environment.

Qualifications

• Associate’s degree or 2+ years in security-related field.
• Proficiency with PC and iOS hardware/software including standard office apps.
• Knowledge of alarm monitoring, access control, CCTV systems.
• State guard certification and client certifications as required.
• Flexible to work all shifts Mon-Sun.

Responsibilities

• Monitor global security trends and incidents.
• Mitigate risk and inform field personnel of operational concerns.
• Investigate alarms and coordinate with Emergency Services.
• Distribute advisories and communications in corporate response.
• Follow procedures for local to global crises.
• Perform other duties as required.

Skills

Team player

Flexible shifts

Customer service

Education

Associate’s degree or 2+ years in related security field

State guard certification

Tools

PC and iOS hardware/software

Alarm monitoring systems

CCTV

Access control systems

Job description

Job DetailsJob Location: Fremont, CA 94536Position Type: Full TimeSalary Range: $34.94 - $34.94 Hourly

About the role:

The Security Operations Center (SOC) Operator is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a Security Operations Center (SOC) environment and use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. The SOC Operator is required to detect, analyze, and alert others of any incidents, which may impact the client’s people, products, property, or brand image. The SOC Operator reports to the SOC Manager.

In this role, your responsibilities will be:

• Conduct monitoring functions on a wide range of issues pertaining to global security such as petty and violent crime trends, disruptive protests, weather conditions, natural disasters, travel issues, reputational concerns, and socio-economic dynamics
• Engage in proactive efforts to mitigate risk and inform field personnel of operational concerns in advance
• Investigate alarms and respond by sending patrol or alerting Emergency Services as needed
• Coordinate corporate response by distribution of advisories and other communications
• Follow procedures for managing a variety of issues, from minor incidents handled at the local level to global crises
• Perform other related duties as required

Qualifications

• Associate’s degree or two plus years work experience in military, law enforcement, government, or corporate security
• Proficiency in PC and iOS hardware and software including word processing, data analysis, presentation, and mapping programs
• General knowledge of security systems including alarm monitoring, electronic access control, and CCTV
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed

We offer:

• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer