SOC Communications Dispatcher — Real-Time Security Ops

Mayo Clinic; Rochester (MN); On-site; USD 38,559 - 52,045; Full time

Benefits offered by this job

Medical options

Dental and vision coverage

Competitive retirement package

Job summary

Mayo Foundation for Medical Education and Research seeks a SOC Operator to manage real-time security operations. Responsibilities include handling high-volume communications, dispatching officers, and monitoring surveillance systems. Ideal candidates have a high school diploma, two years of relevant experience, strong problem-solving skills, and knowledge of security technologies.

This full-time role offers a pay range of $27.99 - $37.78 per hour, requiring three 12-hour shifts including weekends. Benefits eligible with a comprehensive retirement package.

Qualifications

• High school diploma or GED required.
• Two years experience in Security or relevant fields preferred.
• Experience with Microsoft Office is required.

Responsibilities

• Manage high-volume phone and radio communications.
• Coordinate requests and dispatch security officers.
• Monitor video management systems and alarms.

Skills

Communication skills

Ability to work in high-stress situations

Problem solving

Attention to detail

Multi-tasking

Education

High school diploma/GED

Emergency Telecommunications certification

Tools

Microsoft Office

Video management systems

Access control systems

Radio communications systems

Job description

Mayo Foundation for Medical Education and Research seeks a SOC Operator to manage real-time security operations. Responsibilities include handling high-volume communications, dispatching officers, and monitoring surveillance systems. Ideal candidates have a high school diploma, two years of relevant experience, strong problem-solving skills, and knowledge of security technologies.

This full-time role offers a pay range of $27.99 - $37.78 per hour, requiring three 12-hour shifts including weekends. Benefits eligible with a comprehensive retirement package.