Snow Sports Front Desk Concierge | Tickets & Passes

Smugglers; Jeffersonville (VT); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Smugglers in Jeffersonville, VT is hiring a Tickets & Snowsports Front Desk Agent to help guests plan unforgettable winter vacations. You’ll book ski and snowboard lessons, lift tickets, season passes, and fun off-mountain activities, while offering local insights and a concierge-style experience for families of all ages.

Join a fast-paced, guest-focused team and collaborate with Guest Services to ensure smooth, memorable experiences on and off the slopes.

Qualifications

• Strong customer service skills and friendly communication.
• Ability to multitask in a fast-paced, guest-focused environment.
• Interest in winter mountain life and skiing/snowboarding encouraged.

Responsabilités

• Assist guests in planning their Smugglers vacation by booking ski & snowboard lessons, lift tickets, season passes, and off-mountain winter activities like snowshoeing or tubing.
• Provide local insights and insider tips—whether it’s your favorite blue run, where to grab the best hot chocolate, or how to make the most of a snowy afternoon.
• Offer a concierge-style experience, creating personalized vacation plans for guests of all ages and experience levels.
• Support both on-site guests and those planning upcoming vacations or day trips.
• Collaborate closely with Guest Services and other resort departments to ensure smooth communication and a seamless guest experience.

Connaissances

Customer service

Guest services

Multitasking

Tech-savvy

Winter sports enthusiasm

Description du poste

Smugglers in Jeffersonville, VT is hiring a Tickets & Snowsports Front Desk Agent to help guests plan unforgettable winter vacations. You’ll book ski and snowboard lessons, lift tickets, season passes, and fun off-mountain activities, while offering local insights and a concierge-style experience for families of all ages.

Join a fast-paced, guest-focused team and collaborate with Guest Services to ensure smooth, memorable experiences on and off the slopes.