Seasonal Winter Adventure Concierge

Smugglers; Jeffersonville (VT); On-site; USD 26,000 - 42,000; Full time

Job summary

Smugglers in Vermont is seeking a Winter Adventure Coordinator to help guests plan unforgettable mountain getaways. You’ll assist with booking ski and snowboard lessons, lift tickets, season passes, and off-mountain activities like snowshoeing or tubing, while offering local insights and insider tips.

This full-time, seasonal role focuses on creating personalized vacation plans for families of all ages, collaborating with Guest Services and other departments to ensure a seamless guest

Qualifications

• A friendly, enthusiastic communicator with a positive, can-do attitude.
• Thrives in a fast-paced, guest-focused environment.
• Strong computer and multitasking skills.
• Love for winter mountain life and enthusiasm for skiing, snowboarding, and snow-based fun; skiing/riding skills not required.
• Passion for delivering exceptional guest service to families.

Responsibilities

• Assist guests in planning their Smuggs vacation by booking ski & snowboard lessons, lift tickets, season passes, and off-mountain winter activities like snowshoeing or tubing.
• Provide local insights and insider tips—favorite blue runs, hot chocolate spots, and how to make the most of a snowy afternoon.
• Offer a concierge-style experience, creating personalized vacation plans for guests of all ages and experience levels.
• Support both on-site guests and those planning upcoming vacations or day trips.
• Collaborate with Guest Services and other resort departments to ensure smooth communication and a seamless guest experience.

Skills

Communication

Customer service

Multitasking

Computer skills

Winter sports

Job description

Smugglers in Vermont is seeking a Winter Adventure Coordinator to help guests plan unforgettable mountain getaways. You’ll assist with booking ski and snowboard lessons, lift tickets, season passes, and off-mountain activities like snowshoeing or tubing, while offering local insights and insider tips.

This full-time, seasonal role focuses on creating personalized vacation plans for families of all ages, collaborating with Guest Services and other departments to ensure a seamless guest