Snow & Ice Operations Lead: Fleet, Scheduling & Service

East Coast Facilities, Inc.; Benbrook (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

East Coast Facilities, Inc. is seeking an Operations Manager to guide service delivery, manage master schedules, and oversee fleet maintenance. You will coordinate with Account Executives and Project Managers to ensure timely, quality results across service centers and satellites.

The role emphasizes communication, budget control, recruiting, and adherence to safety and quality standards, with responsibility for incident reporting and staff supervision.

Qualifications

• Experience leading service delivery and fulfillment operations.
• Strong written and verbal communication across ops and sales teams.
• Ability to manage master schedules and production calendars.
• Supervisory experience of fleet operations and maintenance.
• Experience with payroll approvals and budget management.

Responsibilities

• Keep master scheduling tools updated and aligned with production.
• Coordinate with Account Executives and Project Managers on schedules.
• Oversee fleet supervisor and repairs for assigned centers.
• Manage purchasing for materials, subcontractors, and fleet needs.
• Support sales with proactive communication and updates.
• Ensure compliance with safety, quality, and company policies.
• Lead recruitment and onboarding of team members.

Skills

Leadership

Communication

Operations management

Scheduling

Budgeting

Team development

Customer service

Job description

East Coast Facilities, Inc. is seeking an Operations Manager to guide service delivery, manage master schedules, and oversee fleet maintenance. You will coordinate with Account Executives and Project Managers to ensure timely, quality results across service centers and satellites.

The role emphasizes communication, budget control, recruiting, and adherence to safety and quality standards, with responsibility for incident reporting and staff supervision.