SNOW Administrator

Apexon; Baltimore (MD); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Insurance with Dental & Vision

401K Plan

Life Insurance, STD & LTD

Paid Vacations & Holidays

Continuous Skill Based Development and

Career Advancement Opportunities

Job summary

Apexon is hiring a SNOW Administrator to manage and optimize ServiceNow applications and platform components. This role requires hands-on experience with workflows, CMDB, catalogs, integrations, and strong ITIL-based operating practices.

The successful candidate will ensure security, upgrades, and compliant operations in a remote work environment. Join Apexon to support federal customers with reliable ServiceNow services, collaborate with cross-functional teams, and contribute to continuous

Qualifications

• Experience administering and configuring ServiceNow platforms.
• Knowledge of ITIL-based service management operations.
• Experience with federal compliance and security requirements.
• Strong reporting and integration capabilities.

Responsibilities

• Administer, configure, and maintain ServiceNow applications and platform components.
• Develop and manage workflows, service catalogs, and CMDB configurations.
• Configure and support integrations between ServiceNow and other systems.
• Manage platform roles, access permissions, and reporting.
• Support ITIL-based service management processes and daily operations.
• Troubleshoot platform issues and resolve incidents promptly.
• Support upgrades, maintenance, and platform enhancements.
• Ensure platform security and regulatory compliance.
• Collaborate with teams to ensure reliable ServiceNow operations.

Skills

ServiceNow administration

ITIL operations

Workflows & Catalogs

CMDB configurations

Integrations & reporting

Platform security

Incident resolution

Upgrades & maintenance

Federal compliance

Education

Bachelor’s degree in Computer Science / IT / Engineering

Tools

ServiceNow

Job description

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers.

Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We are hiring for a SNOW Administrator opportunity.

Role: SNOW Administrator

Location: Remote

Position: 1

Work Arrangement: Remote

Active Secret clearance is required.

Role Overview

We are seeking an experienced SNOW Administrator to administer, configure, and maintain ServiceNow applications and platform capabilities. The ideal candidate will have strong technical expertise in ServiceNow workflows, service catalogs, CMDB, integrations, user roles, and reporting, along with experience supporting ITIL-based operations, platform security, incident resolution, upgrades, and compliance with federal requirements.

Required Skills

• Core Consulting Skills
• ServiceNow administration and configuration
• ServiceNow architecture
• ServiceNow technical development and support
• ServiceNow workflows and service catalogs
• ServiceNow integrations, roles, and reporting
• ITIL-based service management operations
• Platform security, incident resolution, and upgrades
• Compliance with federal requirements

Key Responsibilities

• Administer, configure, and maintain ServiceNow applications and platform components.
• Develop and manage workflows, service catalogs, and CMDB configurations.
• Configure and support integrations between ServiceNow and other systems.
• Manage platform roles, access permissions, and reporting capabilities.
• Support ITIL-based service management processes and daily platform operations.
• Troubleshoot platform issues and resolve incidents in a timely manner.
• Support ServiceNow upgrades, maintenance, and platform enhancements.
• Maintain platform security and ensure compliance with applicable federal requirements.
• Collaborate with technical teams and stakeholders to support reliable and effective ServiceNow operations.

Education Requirement

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.

Our Commitment to Diversity & Inclusion

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Our Commitment to Environment

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.

We also offer:

• Health Insurance with Dental & Vision
• 401K Plan
• Life Insurance, STD & LTD
• Paid Vacations & Holidays
• Continuous Skill Based Development and Career Advancement Opportunities

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