Lead SNOW Developer (Gen AI)

Apex Systems; Charlotte (NC); On-site; USD 75,768 - 103,320; Full time

Benefits offered by this job

Medical, dental, vision, life and disability insurance

401(k) with company match

Health Savings Account

Employee Assistance Program

Professional development opportunities

Job summary

Apex Systems is looking for experienced ServiceNow Developers to support a reputable financial client in Charlotte, NC. Ideal candidates should have over 4 years of hands-on experience with the ServiceNow platform and relevant certification.

The role focuses on implementing ServiceNow's Generative AI solution, enhancing various service delivery platforms. Benefits include medical, dental, vision coverage, and a 401(k) with company match.

Qualifications

• Must be a direct W2 candidate.
• Experience in the ITSM and HRSD domains.
• Knowledge of ServiceNow’s Generative AI solutions.

Responsibilities

• Support technology teams in implementing ServiceNow’s Generative AI solution.
• Enhance the Core Platform, ITSM, HR Service Delivery, and Employee Portal/Content.

Skills

4+ years of hands-on engineering/development experience with the ServiceNow platform in ITSM and/or HRSD

ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)

Experience with hands-on implementation of ServiceNow native AI capabilities

Direct experience handling implementations of AI within ServiceNow

Proven ability to define and capture measurable outcomes

Job description

Overview

Apex Systems is seeking experienced ServiceNow Developers for one of their reputable financial clients. We are looking for direct W2 candidates only.

Pay & Locations

Pay Range: $55 – $75 per hour.

Approved Locations: Minneapolis, MN; Chandler / Phoenix, AZ; Des Moines, IA; Dallas, TX; Charlotte, NC; New York / New Jersey.

Project Summary

The role will support technology teams with the implementation of ServiceNow’s Generative AI solution, enhancing the Core Platform, ITSM, HR Service Delivery, and Employee Portal/Content teams.

Top Skills

• 4+ years of hands‑on engineering/development experience with the ServiceNow platform in ITSM and/or HRSD.
• ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD).
• Experience with hands‑on implementation of ServiceNow native AI capabilities.
• Direct experience handling implementations of AI within ServiceNow.
• Proven ability to define and capture measurable outcomes (metrics of value).

Benefits

Benefits include medical, dental, vision, life and disability insurance; 401(k) with company match; Health Savings Account; Employee Assistance Program; and professional development opportunities.

EEO Statement

Apex Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.