SNAP & TANF Eligibility Specialist

State of Tennessee; Huntsville (TN); On-site; USD 39,000 - 48,000; Full time

Job summary

State of Tennessee in Huntsville, TN is hiring an entry-level eligibility trainee to learn SNAP and TANF determination under supervision.

You will interview customers by phone or in person, calculate income/expenses, document verifications, and maintain case files while protecting confidentiality. A mandatory one-year training period leads to reclassification to Eligibility Counselor 2; progression depends on performance and standards.

Qualifications

• Bachelor's degree required; substitution allowed with related experience.
• Two years of para-professional experience may substitute for education.
• Criminal history disclosure and fingerprinting may be required.

Responsibilities

• Learns to manage a workload of initial and on-going eligibility determinations for SNAP and TANF.
• Learns to interview customers by phone or in person for eligibility.
• Learns to calculate monthly income and expenses for budgeting and maintains case files.

Skills

Mathematics

Active Learning and Listening

Complex Problem Solving

Time Management

Education

Bachelor's degree

Experience substitution (year-for-year)

Tools

Computer/Laptop/Tablet

Multifunctional Printer

Calculator

Job description

State of Tennessee in Huntsville, TN is hiring an entry-level eligibility trainee to learn SNAP and TANF determination under supervision.

You will interview customers by phone or in person, calculate income/expenses, document verifications, and maintain case files while protecting confidentiality. A mandatory one-year training period leads to reclassification to Eligibility Counselor 2; progression depends on performance and standards.