Hybrid Eligibility Specialist - SNAP & TANF

State of Tennessee; Selmer (TN); Hybrid; USD 39,000 - 48,000; Full time

Job summary

State of Tennessee in Selmer, TN is seeking an Eligibility Assistant trainee in a hybrid role within the Department of Human Services. You will learn to interview customers, determine SNAP/TANF eligibility, and manage cases under supervision.

The position trains toward Eligibility Counselor 2 after a 1-year program. A criminal background check is required, with eligibility policies to follow.

Qualifications

• Education: Bachelor's degree required.
• Experience substitutions may apply per policy (education for experience).
• Other combinations of qualified professional eligibility may be substituted.
• Two years of para-professional experience may satisfy part of the requirement.

Responsibilities

• Learns to manage initial and ongoing eligibility determinations for SNAP and TANF.
• Learns to provide case management for eligibility and changes.
• Learns to calculate monthly income and expenses for budgeting.
• Ensures accurate receipt of entitled benefits by reviewing data from customers and systems.
• Assists customers with the application process and scheduling.

Skills

Mathematics

Active Learning and Listening

Complex Problem Solving

Time Management

Education

Bachelor's degree

Tools

General Office Equipment

Computer/Laptop/Tablet

Multifunctional Printer

Calculator

Job description

State of Tennessee in Selmer, TN is seeking an Eligibility Assistant trainee in a hybrid role within the Department of Human Services. You will learn to interview customers, determine SNAP/TANF eligibility, and manage cases under supervision.

The position trains toward Eligibility Counselor 2 after a 1-year program. A criminal background check is required, with eligibility policies to follow.