Eligibility Specialist — SNAP/TANF (On-Site)

State of Tennessee; Memphis (TN); On-site; USD 39,000 - 48,000; Full time

Job summary

State of Tennessee in Memphis, TN seeks an entry-level Eligibility Determination Assistant within the Department of Human Services. This on-site role focuses on interviewing customers and determining initial eligibility for SNAP and TANF programs, under direct supervision.

Training lasts about one year, with potential reclassification after completion. Candidates must pass a criminal history disclosure and fingerprint check, and have a Bachelor's degree or equivalent experience as described.

Qualifications

• Education: Bachelor's degree required.
• Substitution of Experience for Education: relevant professional eligibility or para-professional experience may substitute for degree.
• Two years of full-time para-professional experience may substitute for education.

Responsibilities

• Learns to manage a workload of initial and ongoing eligibility determinations for SNAP and TANF programs.
• Learns to provide case management for initial and ongoing eligibility and customer changes.
• Learns to calculate monthly income and expenses for budgeting and document case activity.
• Learns to ensure accuracy of benefits by reviewing data from customers and electronic systems.

Skills

Mathematics

Active Learning

Complex Problem Solving

Time Management

Education

Bachelor's degree

Tools

General Office Equipment

Computer/Laptop/Tablet

Multifunctional Printer

Calculator

Job description

State of Tennessee in Memphis, TN seeks an entry-level Eligibility Determination Assistant within the Department of Human Services. This on-site role focuses on interviewing customers and determining initial eligibility for SNAP and TANF programs, under direct supervision.

Training lasts about one year, with potential reclassification after completion. Candidates must pass a criminal history disclosure and fingerprint check, and have a Bachelor's degree or equivalent experience as described.