SNAP Program Deputy Director

NYC Department of Social Services; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

The New York City Department of Social Services is seeking a Principal Administrative Associate (SNAP Deputy Director) to oversee SNAP centers, ensure timely food stamp benefits, and maintain compliance with applicable laws and regulations.

Under the SNAP Center Director, you will coordinate section supervisors, review procedures, liaise with the Fair Hearing unit, and lead reporting and policy implementation to improve service delivery for eligible New Yorkers.

Qualifications

• Baccalaureate degree with two years of eligible clerical/administrative experience.
• Associate degree with three years of eligible clerical/administrative experience.
• High school diploma with four years of eligible clerical/administrative experience.
• Equivalent combination of education and experience as described.

Responsibilities

• Coordinate and guide site supervisors overseeing food stamps reception and processing.
• Interpret Federal/State rules to resolve eligibility issues and support fair hearings.
• Monitor emergency appointments, authorize payments, and advise on difficult cases.
• Prepare weekly activity reports and aid leadership in performance improvements.
• Audit cases with QA to ensure proper eligibility determination and compliance.
• Oversee new or revised food stamp policies and measure outcomes.

Education

Baccalaureate degree + 2 yrs exp

Associate degree + 3 yrs exp

High school diploma + 4 yrs exp

Education/experience equivalence

Job description

The New York City Department of Social Services is seeking a Principal Administrative Associate (SNAP Deputy Director) to oversee SNAP centers, ensure timely food stamp benefits, and maintain compliance with applicable laws and regulations.

Under the SNAP Center Director, you will coordinate section supervisors, review procedures, liaise with the Fair Hearing unit, and lead reporting and policy implementation to improve service delivery for eligible New Yorkers.