SNAP/Choices Career Counselor & Case Manager

Career-Team-36cf2150; Greenville (TX); Sur place; USD 45 000 - 55 000; Plein temps

Résumé du poste

Career Team is seeking a Choices/SNAP Career Advisor to provide case management, intake, eligibility determinations, and counseling for participants in Choices and SNAP programs. Role involves data entry in state systems, development of employment plans, and referrals to services.

Ideal candidates will have a bachelor’s degree with 1–2 years of experience, strong communication and analytical skills, and the ability to work with a diverse client base. Onsite work with 15% travel is expected.

Qualifications

• Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
• A Valid Driver’s License

Responsabilités

• Provide Choices/SNAP case management services to eligible participants
• Complete intake and eligibility determination for the given workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into Work In Texas and/or TIERS and any participant information system as required
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

Connaissances

Strong communication

Analytical skills

Problem solving

MS Office

Cultural sensitivity

Driver’s license

Formation

Bachelor’s degree in related field

Outils

TIERS

Work In Texas data systems

Description du poste

Career Team is seeking a Choices/SNAP Career Advisor to provide case management, intake, eligibility determinations, and counseling for participants in Choices and SNAP programs. Role involves data entry in state systems, development of employment plans, and referrals to services.

Ideal candidates will have a bachelor’s degree with 1–2 years of experience, strong communication and analytical skills, and the ability to work with a diverse client base. Onsite work with 15% travel is expected.