SN Concierge

Sunrise Senior Living; Silver Spring (MD); Presencial; USD 25 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Dental plans

Vision plans

Life insurance

Disability insurance

Retirement savings plan

Employee assistance program / discount

Paid time off / holidays

myFlexPay

Resumo da oferta

Sunrise Senior Living is seeking a Skilled Nursing Concierge to serve as the first point of contact for visitors, residents, and families. You will greet guests, manage front desk operations, and support daily administrative and medical records tasks to ensure accurate documentation and regulatory compliance.

The role requires strong customer service skills, ability to handle multiple priorities, and proficiency in Microsoft Office.

Qualificações

• Requires high school diploma or GED.
• Customer service experience preferred in skilled nursing or long-term care.
• Experience with medical records systems preferred.
• Strong organizational, communication and record-keeping skills.
• Proficiency in Microsoft Office and ability to learn Sunrise systems.

Responsabilidades

• Greet visitors and manage front desk operations.
• Serve as telephone receptionist and route messages accurately.
• Perform clerical duties to support Skilled Nursing operations.
• Maintain complete medical records in compliance with regulations.
• Assemble, file and manage resident charts, admissions and discharge documentation.
• Transcribe physician orders and support nursing documentation as requested.
• Monitor record accuracy and report deficiencies.
• Support risk management, infection control and safety practices.

Conhecimentos

Customer service

Medical records

Organizational skills

Microsoft Office

Communication

Formação académica

High school diploma/GED

Ferramentas

Microsoft Office

Sunrise systems

Descrição da oferta de emprego

Why Join Sunrise Senior LivingAt Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.The Skilled Nursing Concierge serves as the first point of contact for visitors, residents and families, creating a welcoming, professional first impression while supporting the Skilled Nursing Center’s daily administrative and medical records operations. This role ensures accurate documentation and regulatory compliance while delivering exceptional customer service aligned with Sunrise’s mission. What You’ll Do: • Greet visitors, residents and families and manage front desk operations • Serve as telephone receptionist and route messages accurately and promptly • Perform clerical duties to support Skilled Nursing operations • Maintain complete and accurate medical records in compliance with federal, state and Sunrise standards • Assemble, file and manage resident charts, admissions and discharge documentation • Transcribe physician orders and support nursing documentation as requested • Monitor record accuracy and report deficiencies • Support risk management, infection control and safety practices • Assist residents, families and team members with inquiries and information What We’re Looking For: • High school diploma/GED required • Customer service experience; skilled nursing or long-term care preferred • Experience with medical records systems preferred • Strong organizational, communication and record-keeping skills • Proficiency in Microsoft Office and ability to learn Sunrise systems • Ability to manage multiple priorities with professionalism and discretion Skilled Nursing Concierge – Create a Welcoming Experience While Supporting Resident Care Operations Concierge | Front Desk | Customer Service | Medical Records | Skilled Nursing | Healthcare AdministrationPay Range:18.42 - 22.80Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.We also offer benefits and other compensation that include:Medical, Dental, Vision, Life, and Disability PlansRetirement Savings PlansEmployee Assistant Program / Discount ProgramPaid time off (PTO), sick time, and holiday paymyFlexPay offered to get paid within hours of a shiftTuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirementsApply today to learn why Sunrise Senior Living is a certified Great Place to WorkEqual Opportunity EmployerSunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.