SMT Field Service Engineer

RTX Telecom A/S

Dallas (TX)

Remote

USD 65,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Medical, Dental & Vision insurance

Group life, disability insurance

401(k) with company match

Paid time off & holidays

Cell phone allowance

Self-improvement allowance

Technical training & career dev.

Laptop & tools provided

Job summary

Hanwha Semitech Americas seeks an SMT Field Service Engineer to install, commission, maintain, and troubleshoot SMT equipment at customer sites across the assigned territory. This role requires strong technical skills, a customer-first attitude, and frequent travel.

The engineer will provide technical support, basic operator training, and assist with Windows-based software and networking tasks. Travel ~70–80% is expected, with documentation and reporting responsibilities throughout the job.

Qualifications

3+ years of field service experience in SMT/automation or similar manufacturing equipment.
Strong electrical and mechanical troubleshooting skills.
Ability to read electrical schematics.
Experience with Windows-based industrial software, TCP/IP networking, and PC troubleshooting.
Excellent communication and willingness to travel extensively.

Responsibilities

Install, commission, and service SMT equipment at customer sites.
Perform preventive maintenance and troubleshoot equipment issues.
Provide technical support and operator training.
Assist with PC/network/database troubleshooting related to equipment.
Complete service reports and maintain documentation.
Travel across territory, approximately 70–80%.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Reading electrical schematics

TCP/IP networking

Windows OS basics

PC troubleshooting

Customer communication

Driver's license

US work authorization

Job description

SMT Field Service Engineer

Date Posted

August 10, 2026

Job Category

Engineering Technical Support

Company Division

Hanwha Semitech Americas, Inc.

Location

Dallas, Texas, USA

Florida / Texas / New England (Remote - Territory Based)

About Hanwha Semitech Americas

Hanwha Semitech Americas is a leading supplier of SMT (Surface Mount Technology) equipment and automation solutions supporting electronics manufacturers throughout North America. We are seeking motivated Field Service Engineers who enjoy solving technical problems, working directly with customers, and supporting advanced manufacturing equipment.

Position Summary

The SMT Field Service Engineer is responsible for installing, servicing, maintaining, and troubleshooting SMT equipment at customer sites throughout the assigned territory. This role requires strong technical troubleshooting skills, a customer-focused attitude, and the ability to travel extensively.

Key Responsibilities

Install, commission, and service SMT equipment at customer sites.
Perform preventive maintenance and troubleshoot equipment issues.
Provide technical support and basic operator training.
Support basic PC, Windows OS, network, and database-related troubleshooting for equipment operation.
Complete service reports and maintain accurate documentation.
Travel throughout the assigned territory (approximately 70–80%).

Required Qualifications

3+ years of Field Service experience supporting SMT, industrial automation, semiconductor, or other complex manufacturing equipment.
Strong electrical and mechanical troubleshooting skills.
Ability to read electrical schematics.
Basic knowledge of Window-based industrial software, TCP/IP networking, and PC troubleshooting.
Strong communication and customer service skills.
Valid driver's license and willingness to travel extensively.
Must be legally authorized to work in the United States without current or future employer sponsorship.

Preferred Qualifications

Experience with SMT production equipment.
Experience supporting PLC-controlled or automated manufacturing equipment.
Basic knowledge of SQL databases, network configuration, or MES/Factory Automation interfaces.
Experience working directly with customers in a field service environment

What We Offer