SMT Field Service Engineer

SMTnet; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

401k match

Paid Time Off

Holidays

Cell phone allowance

Self-improvement allowance

Technical training

Laptop provided

Job summary

Hanwha Semitech Americas is seeking a Field Service Engineer to install, service, and troubleshoot SMT equipment at customer sites across the US. The role requires extensive travel (70-80%) and strong problem-solving skills.

You will diagnose electrical and mechanical issues, perform preventive maintenance, provide operator training, and document service reports. A valid US driver's license and ability to work without sponsorship are required.

Qualifications

• 3+ years of Field Service experience with SMT/industrial equipment.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read electrical schematics.
• Basic Windows-based software, TCP/IP networking, and PC troubleshooting.
• Strong communication and customer service skills.
• Valid driver's license and willingness to travel extensively.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Install, commission, and service SMT equipment at customer sites.
• Perform preventive maintenance and troubleshoot equipment issues.
• Provide technical support and basic operator training.
• Support basic PC, Windows OS, network, and database-related troubleshooting for equipment operation.
• Complete service reports and maintain accurate documentation.
• Travel throughout the assigned territory (approximately 70-80%).

Skills

SMT equipment

Field Service

Electrical troubleshooting

Mechanical troubleshooting

Reading schematics

TCP/IP networking

Windows PC troubleshooting

Customer service

Driver's license

Willingness to travel

Tools

SQL basics

Job description

Location

Florida / Texas / New England (Remote - Territory Based)

About Hanwha Semitech Americas

Hanwha Semitech Americas is a leading supplier of SMT (Surface Mount Technology) equipment and automation solutions supporting electronics manufacturers throughout North America. We are seeking motivated Field Service Engineers who enjoy solving technical problems, working directly with customers, and supporting advanced manufacturing equipment.

Position Summary

The SMT Field Service Engineer is responsible for installing, servicing, maintaining, and troubleshooting SMT equipment at customer sites throughout the assigned territory. This role requires strong technical troubleshooting skills, a customer-focused attitude, and the ability to travel extensively.

Key Responsibilities

• Install, commission, and service SMT equipment at customer sites.


• Perform preventive maintenance and troubleshoot equipment issues.


• Provide technical support and basic operator training.


• Support basic PC, Windows OS, network, and database-related troubleshooting for equipment operation.


• Complete service reports and maintain accurate documentation.


• Travel throughout the assigned territory (approximately 70-80%).

Qualifications

Required

• 3+ years of Field Service experience supporting SMT, industrial automation, semiconductor, or other complex manufacturing equipment.


• Strong electrical and mechanical troubleshooting skills.


• Ability to read electrical schematics.


• Basic knowledge of Window-based industrial software, TCP/IP networking, and PC troubleshooting.


• Strong communication and customer service skills.


• Valid driver's license and willingness to travel extensively.


• Must be legally authorized to work in the United States without current or future employer sponsorship.

Preferred

Experience with one or more of the following:

• Experience with SMT production equipment.


• Experience supporting PLC-controlled or automated manufacturing equipment.


• Basic knowledge of SQL databases, network configuration, or MES/Factory Automation interfaces.


• Experience working directly with customers in a field service environment

What We Offer

• Company paid Group Life, Short-term & Long-term Disability Insurance


• 401(k) with Company Match


• Paid Time Off & Holidays


• Monthly Cell Phone Allowance


• Monthly Self-Improvement Allowance


• Ongoing technical training and career development


• Company laptop and tools provided

Join Our Team

If you enjoy working with advanced automation technology and helping customers succeed, we'd love to hear from you.

Hanwha Semitech Americas provides advanced SMT equipment and automation solutions, including chip mounters, screen printers, dispensers, and technical support for electronics manufacturers.