Smokehouse Pit Master

Lowes Foods; Pittsboro (NC); On-site; USD 38,000 - 46,000; Full time

Job summary

Lowes Foods in Pittsboro, NC seeks a high-energy Pit Master to lead our Smokehouse on the sales floor, engaging guests with fun, flavorful samples and superior service while upholding strict food safety and merchandising standards.

You will train and guide Smokehouse staff, perform light meat cutting, manage product quality, and coordinate with teammates to create a memorable guest experience through friendly, in-character interactions and proactive selling.

Qualifications

• Friendly, energetic and outgoing personality.
• Must actively engage guests and be willing to have fun with guests.
• Willingness to perform in front of large crowds and draw attention to the Smokehouse department.
• Ability to read and understand information and direction.
• Ability to supervise people including training and development.

Responsibilities

• Become the Pit Master on the sales floor with dedication to smoked meat.
• Interact with guests and hosts in a fun, friendly manner.
• Ensure smokehouse staff provides engaging service and quality products.
• Perform product preparation, receiving, stocking and guest service as needed.
• Maintain HACCP logs as necessary and perform light meat cutting duties.
• Provide guidance, orientation, and feedback to staff; perform PA announcements.
• Operate department according to merchandising and operational standards.

Skills

Guest engagement

Strong communication

Leadership

Multitasking

Computer/POS literacy

Team training

Education

Culinary background preferred

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

• While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
• Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
• Ensure all smokehouse staff provides fun, friendly and engaging service
• Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
• To personally demonstrate superior guest service at all times
• To perform activities outlined in the Pit Master character performance description
• Operate the department according to strict merchandising and operational standards
• Ensure the quality of product for sale meets Lowes Foods standards
• Maintain sanitation and safety throughout the department according to Lowes Foods standards
• Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• Maintain HACCP required product information log sheets as necessary
• Perform light meat cutting duties as needed
• Perform all other duties as assigned by management
• Perform PA announcements

Qualifications

• Friendly, energetic and outgoing personality
• Must be able to actively engage guests and be willing to have fun with our guests
• Willingness to perform in front of large crowd and draw attention to the Smokehouse department
• Ability to perform multiple tasks, simultaneously
• Ability to stay in character
• Ability to work well with others
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally
• Previous meat cutting/trimming experience
• Previous Culinary knowledge and/or background preferred
• Ability to read and understand information and direction
• Knowledge of deli as well as meat department operations
• Ability to supervise people including training and development
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• Effective communication, guest service and selling skills
• Must be at least 18 years old
• Ability to bend, kneel and stand for extended periods of time
• Ability to effectively communicate with, and take direction from supervision
• Ability to work well with computers