Smokehouse Pit Master

Lowes Foods; Bolivia (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods is seeking a Pit Master for our smokehouse department in North Carolina. You will personally lead guest interactions, perform live meat preparation, and ensure product quality and sanitation while delivering fun, engaging service.

You will train and mentor staff, manage light cutting duties, and uphold merchandising standards to create a memorable guest experience. Must be 18+, able to lift up to 50 lb, and work on the sales floor with enthusiasm.

Qualifications

• Friendly, energetic, and outgoing personality required.
• Active guest engagement and willingness to have fun with guests.
• Ability to perform in front of large crowds and draw attention to the Smokehouse department.
• Ability to multitask and manage multiple duties simultaneously.
• Must stay in character and work well with others.
• Ability to supervise people including training and development.
• Strong communication, guest service and selling skills.
• Able to lift 25 lbs. consistently and 50 lbs. occasionally.
• Breadth of knowledge in deli and meat department operations."
• Willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Interact with guests and hosts in a fun and engaging manner.
• Provide engaging service and smokehouse samples.
• Operate the department according to merchandising and operating standards.
• Maintain quality and sanitation according to standards.
• Provide guidance and training to staff.
• Perform light meat cutting duties as needed.
• Handle product preparation, receiving, stocking and guest service tasks.
• Ensure HACCP information logs are maintained.

Skills

Friendly personality

Guest engagement

Stage presence

Multitasking

Staying in character

Teamwork

Lifting ability

Meat cutting

Culinary knowledge

Reading skills

Deli/meat knowledge

Supervisory

Learning agility

Sales skills

Physical stamina

Communication

Computer skills

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

• While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
• Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
• Ensure all smokehouse staff provides fun, friendly and engaging service
• Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
• To personally demonstrate superior guest service at all times
• To perform activities outlined in the Pit Master character performance description
• Operate the department according to strict merchandising and operational standards
• Ensure the quality of product for sale meets Lowes Foods standards
• Maintain sanitation and safety throughout the department according to Lowes Foods standards
• Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• Maintain HACCP required product information log sheets as necessary
• Perform light meat cutting duties as needed
• Perform all other duties as assigned by management
• Perform PA announcements

Qualifications

• Friendly, energetic and outgoing personality
• Must be able to actively engage guests and be willing to have fun with our guests
• Willingness to perform in front of large crowd and draw attention to the Smokehouse department
• Ability to perform multiple tasks, simultaneously
• Ability to stay in character
• Ability to work well with others
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally
• Previous meat cutting/trimming experience
• Previous Culinary knowledge and/or background preferred
• Ability to read and understand information and direction
• Knowledge of deli as well as meat department operations
• Ability to supervise people including training and development
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• Effective communication, guest service and selling skills
• Must be at least 18 years old
• Ability to bend, kneel and stand for extended periods of time
• Ability to effectively communicate with, and take direction from supervision
• Ability to work well with computers