Smokehouse Pit Master

Lowes Foods, LLC; Midway (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods, LLC is seeking a Pit Master to lead the Smokehouse, interact with guests, and ensure engaging service. You will manage product quality, sanitation, and staff training while maintaining department standards.

The role requires the ability to perform in front of crowds, multi-task, and stay in character. Prior meat cutting experience and culinary knowledge are preferred. 18+ and physical endurance are required.

Qualifications

• Friendly, energetic and outgoing personality.
• Active guest engagement and willingness to have fun with guests.
• Willingness to perform in front of large crowds and draw attention to the Smokehouse.
• Ability to perform multiple tasks simultaneously.
• Ability to stay in character and work well with others.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.
• Previous meat cutting/trimming experience.
• Culinary knowledge and/or background preferred.
• Able to read and understand information and direction.
• Knowledge of deli as well as meat department operations.
• Supervise people including training and development.
• Willingness to learn multiple tasks and technical requirements.
• Effective communication, guest service and selling skills.
• Ability to work well with computers.

Responsibilities

• Become the Pit Master, the one person in the store dedicated to smoked meats.
• Interact with guests in a fun, friendly manner.
• Ensure smokehouse staff provides engaging service.
• Engage guests through samples and suggestive selling.
• Demonstrate superior guest service at all times.
• Operate department according to merchandising and operational standards.
• Maintain sanitation and safety throughout the department.

Skills

Friendly personality

Guest engagement

Public performance

Multi-tasking

Communication skills

Teamwork

Computer literacy

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat

2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests

3. Ensure all smokehouse staff provides fun, friendly and engaging service

4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling

5. To personally demonstrate superior guest service at all times

6. To perform activities outlined in the Pit Master character performance description

7. Operate the department according to strict merchandising and operational standards

8. Ensure the quality of product for sale meets Lowes Foods standards

9. Maintain sanitation and safety throughout the department according to Lowes Foods standards

10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards

11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards

12. Maintain HACCP required product information log sheets as necessary

13. Perform light meat cutting duties as needed

14. Perform all other duties as assigned by management

15. Perform PA announcements

Qualifications

1. Friendly, energetic and outgoing personality

2. Must be able to actively engage guests and be willing to have fun with our guests

3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department

4. Ability to perform multiple tasks, simultaneously

5. Ability to stay in character

6. Ability to work well with others

7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally

8. Previous meat cutting/trimming experience

9. Previous Culinary knowledge and/or background preferred

10. Ability to read and understand information and direction

11. Knowledge of deli as well as meat department operations

12. Ability to supervise people including training and development

13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

14. Effective communication, guest service and selling skills

15. Must be at least 18 years old

16. Ability to bend, kneel and stand for extended periods of time

17. Ability to effectively communicate with, and take direction from supervision

18. Ability to work well with computers