Smokehouse Pit Master

Lowes Foods, LLC; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Lowes Foods, LLC is seeking a dedicated Pit Master in-store to lead the Smokehouse team, engage guests with flavorful samples, and maintain the highest standards of service and product quality. You will perform meat preparation, training, and customer-facing demonstrations, ensuring a lively, safe, and compliant environment.

The role requires strong guest interaction, the ability to work in front of crowds, and experience with deli/meat operations.

Qualifications

• Friendly, energetic, outgoing personality.
• Active guest engagement and willingness to have fun with guests.
• Willingness to perform in front of large crowds and draw attention to the Smokehouse department.
• Ability to perform multiple tasks simultaneously.
• Ability to stay in character.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Previous meat cutting/trimming experience.
• Previous culinary knowledge and/or background preferred.
• Ability to read and understand information and direction.
• Knowledge of deli as well as meat department operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers.

Responsibilities

• 1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
• 2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
• 3. Ensure all smokehouse staff provides fun, friendly and engaging service
• 4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
• 5. To personally demonstrate superior guest service at all times
• 6. To perform activities outlined in the Pit Master character performance description
• 7. Operate the department according to strict merchandising and operational standards
• 8. Ensure the quality of product for sale meets Lowes Foods standards
• 9. Maintain sanitation and safety throughout the department according to Lowes Foods standards
• 10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
• 11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• 12. Maintain HACCP required product information log sheets as necessary
• 13. Perform light meat cutting duties as needed
• 14. Perform all other duties as assigned by management
• 15. Perform PA announcements

Skills

Friendly personality

Guest engagement

Public performance

Multi-tasking

Team supervision

Food handling

Customer service

Learning and adaptability

Reading directions

Deli/meat operations knowledge

Operational standards

Public speaking

In-store demonstrations

Stocking and receiving

Safety compliance

Lifting 25 lbs.

18+ years old

Computer skills

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat

2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests

3. Ensure all smokehouse staff provides fun, friendly and engaging service

4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling

5. To personally demonstrate superior guest service at all times

6. To perform activities outlined in the Pit Master character performance description

7. Operate the department according to strict merchandising and operational standards

8. Ensure the quality of product for sale meets Lowes Foods standards

9. Maintain sanitation and safety throughout the department according to Lowes Foods standards

10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards

11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards

12. Maintain HACCP required product information log sheets as necessary

13. Perform light meat cutting duties as needed

14. Perform all other duties as assigned by management

15. Perform PA announcements

Qualifications

1. Friendly, energetic and outgoing personality

2. Must be able to actively engage guests and be willing to have fun with our guests

3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department

4. Ability to perform multiple tasks, simultaneously

5. Ability to stay in character

6. Ability to work well with others

7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally

8. Previous meat cutting/trimming experience

9. Previous Culinary knowledge and/or background preferred

10. Ability to read and understand information and direction

11. Knowledge of deli as well as meat department operations

12. Ability to supervise people including training and development

13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

14. Effective communication, guest service and selling skills

15. Must be at least 18 years old

16. Ability to bend, kneel and stand for extended periods of time

17. Ability to effectively communicate with, and take direction from supervision

18. Ability to work well with computers