SME - Learning Management Systems

Joyell Arscott Consulting Services; Owings Mills, Northern (MD, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Joyell Arscott Consulting Services (JACS) seeks a Subject Matter Expert - Learning Management Systems to design, implement, and administer LMS platforms. This role provides expert guidance for selecting and optimizing LMS solutions to support organizational learning initiatives.

The candidate will handle configuration, data migration, user training, and policy development to ensure governance and effective learning programs.

Qualifications

• Knowledge of instructional design principles and best practices for online learning.
• Experience in developing and delivering training materials.
• Familiar with integrating multimedia content, assessments, and interactive features into LMS courses.
• Experience in user management, content management, system maintenance, and troubleshooting technical issues.
• Strong project management skills to oversee LMS implementation projects and adoption.

Responsibilities

• Provide expert guidance in the selection, implementation, and optimization of LMS platforms to support learning initiatives.
• LMS selection, configuration, and customization to meet organizational needs.
• Implementation and deployment of LMS platforms, including data migration and user training.
• Develop and implement LMS policies, procedures, and standards for governance of learning programs.
• Technical support and troubleshooting to LMS users, instructors, learners, and admins.
• Monitor and evaluate LMS usage and learning program effectiveness; recommend improvements.
• Provide training and capacity building for LMS admins and instructors on course design, delivery, and assessment.

Skills

Instructional design

LMS administration

Multimedia content integration

User management

Project management

Job description

Joyell Arscott Consulting Services (JACS), an organizational change firm founded by Dr. Joyell Arscott, Ph.D., BSN, RN, ACRN, our esteemed founder and CEO. With a background spanning over two decades of collaboration with public health agencies, healthcare organizations, private industries, educational institutions, non-profits, and governmental agencies, JACS brings unparalleled knowledge and expertise to the table.

At JACS, we specialize in guiding organizations through understanding their market positioning, optimizing talent recruitment and retention, and enhancing overall operational efficiency and productivity. We are committed to working hand-in-hand with community groups to bridge equity gaps. We recognize that communities face multifaceted challenges daily, and our goal is to provide the necessary resources and support to instigate sustainable, positive change. By collaborating closely with community leaders, we identify pathways towards fostering inclusive environments where every individual's voice is valued and heard.

At the heart of our approach lies the belief in the power of diversity and inclusion to drive progress. We empower companies and communities alike to cultivate cultures of belonging, paving the way for a future where equality and inclusivity are not just aspirations but tangible realities. With JACS by your side, you're not just navigating change—you're leading the charge towards a brighter, more equitable tomorrow.

Position Description

JACS is seeking a Subject Matter Expert - Learning Management Systems that can provide comprehensive expertise in the design, implementation, and administration of Learning Management Systems platforms.

Responsibilities

• This role will be responsible for providing expert guidance and support in the selection, implementation, and optimization of Learning Management Systems platforms to support organizational learning and development initiatives.
• Learning Management System (LMS) selection, configuration, and customization to meet organizational needs and requirements.
• Implementation and deployment of LMS platforms, including system integration, data migration, and user training.
• Develop and implement LMS policies, procedures, and standards to ensure effective administration and governance of learning programs.
• Technical support and troubleshooting assistance to LMS users, including instructors, learners, and administrators.
• Monitor and evaluate the effectiveness of LMS usage and learning programs, and recommend improvements based on data and feedback.
• Provide training and capacity building support to LMS administrators and instructors on best practices for course design, delivery, and assessment.

Qualifications

• Knowledge of instructional design principles and best practices for online learning, as well as experience in developing and delivering training materials.
• Should be familiar with integrating multimedia content, assessments, and interactive features into LMS courses to enhance learner engagement and effectiveness.
• Experience in user management, content management, system maintenance, and troubleshooting technical issues.
• Strong project management skills to oversee LMS implementation projects, coordinate with stakeholders, and ensure successful deployment and adoption of the platform.

Joyell Arscott Consulting Services is committed to Equal Employment Opportunity and does not discriminate based on race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.