SMB Sales Activation Specialist

Spectrum; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Career-building opportunities

Job summary

A leading communication firm in San Antonio, TX, is seeking a Call Center Sales Activation Rep. This role involves managing calls from SMB customers, processing orders for services, and maximizing sales opportunities. Candidates should have at least 2 years of customer service or sales experience and a high school diploma. The company offers a comprehensive pay and benefits package, making it an ideal workplace for those looking to build a career.

Qualifications

• Customer service or sales experience of at least 2 years is required.
• Ability to work independently in a group environment.
• Willingness to maximize sales opportunities.

Responsibilities

• Handle calls with potential SMB customers and business partners for order entry.
• Gather leads from the website and/or inbound customer calls.
• Maximize additional revenue by upselling and cross-selling services.

Skills

Ability to read, write, speak and understand English

Ability to prioritize and organize effectively

Ability to effectively address/resolve customer complaints

Knowledge of general accounting & billing procedures

Education

High School Diploma or equivalent

Job description

A leading communication firm in San Antonio, TX, is seeking a Call Center Sales Activation Rep. This role involves managing calls from SMB customers, processing orders for services, and maximizing sales opportunities. Candidates should have at least 2 years of customer service or sales experience and a high school diploma. The company offers a comprehensive pay and benefits package, making it an ideal workplace for those looking to build a career.