SMB Growth & Lead Gen Specialist

T-MOBILE USA, Inc.; Las Vegas (NV); On-site; USD 37,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off & holidays

Parental/family leave

Job summary

T-Mobile USA, Inc. is seeking a results-driven sales prospecting specialist to identify new business opportunities within the SMB segment. You will perform outbound outreach, qualify leads, and set appointments to fuel the sales team’s growth.

The role emphasizes metrics like lead quality and appointment setting, with a strong focus on data accuracy in CRM systems and collaboration with marketing to optimize outreach strategies.

Qualifications

• Outbound prospecting to generate new SMB leads.
• Experience using CRM systems to manage prospects.
• Strong communication and ability to qualify leads.

Responsibilities

• Conduct outbound prospecting via phone, email, and social media to generate new business leads within the small and medium business segment.
• Manage and cleanse data in the customer relationship management system to maintain accurate records of prospecting activities.
• Communicate with prospects to understand their needs and build interest in business solutions.
• Follow established lead management and qualification processes to ensure consistent lead handling.
• Provide feedback to marketing on lead quality, processes, and performance to improve outreach effectiveness.
• Qualify leads and schedule appointments to support the sales team's closing efforts.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Business Acumen

Cold Calling

Communication

Customer Engagement

Customer Needs Identification

CRM Software

Lead Generation

Lead Management

Sales Process

Self Motivation

Education

High School Diploma/GED

Tools

CRM Software

Job description

T-Mobile USA, Inc. is seeking a results-driven sales prospecting specialist to identify new business opportunities within the SMB segment. You will perform outbound outreach, qualify leads, and set appointments to fuel the sales team’s growth.

The role emphasizes metrics like lead quality and appointment setting, with a strong focus on data accuracy in CRM systems and collaboration with marketing to optimize outreach strategies.