SMB Channel Growth Executive

Upside; Austin (CO); Hybrid; USD 99,000 - 113,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Equity

401(k)

Parental leave

Wellness programs

Unlimited PTO

Lunch reimbursement

Learning stipend

Job summary

Upside is hiring an SMB Account Executive to join as the founding member of our new SMB Channel Sales team in Austin. You will build and close a high-velocity SMB pipeline through partner channels, including franchisors and POS providers, to onboard restaurant merchants.

As the first hire on this team, you’ll define the playbook for channel-enabled growth, manage a rapid influx of leads, and travel ~10% for partner reviews; base salary ranges from $99,000 to $113,000 plus commissions, equity,

Qualifications

• 2+ years of experience in SMB sales, channel sales, or partner-driven business development.
• Track record of managing high-volume, high-velocity sales pipelines with strong lead-to-close conversion.
• Comfort with both inbound lead management and proactive outbound/cold outreach.
• Data fluency — track performance metrics and identify trends to prioritize time.
• Self-starter energy and comfort with ambiguity as this is a ground-floor role.
• Ability to travel (~10% for quarterly partner reviews)

Responsibilities

• Build, manage and close SMB pipeline through partner channels.
• Acquire and onboard SMB merchants including franchisees of national brands via partner channels, inbound leads, and cold outreach.
• Ensure on-time, in-full delivery of partnership deal terms and monitor performance metrics.
• Design and execute market-specific campaigns to drive merchant acquisition within targeted geographies or partner networks.
• Manage a high-velocity pipeline of inbound SMB leads with timely follow-up and strong conversion.
• Guide merchants through onboarding to ensure fast time-to-launch and positive first experience with Upside.
• Track and report on channel performance (lead volume, conversion, time-to-onboard) to identify what’s working.
• Establish repeatable processes and best practices as the team’s first hire to scale the playbook.

Skills

SMB sales

Channel sales

Partner-driven BD

Job description

Upside is hiring an SMB Account Executive to join as the founding member of our new SMB Channel Sales team in Austin. You will build and close a high-velocity SMB pipeline through partner channels, including franchisors and POS providers, to onboard restaurant merchants.

As the first hire on this team, you’ll define the playbook for channel-enabled growth, manage a rapid influx of leads, and travel ~10% for partner reviews; base salary ranges from $99,000 to $113,000 plus commissions, equity,