Founding SMB Channel Sales Executive

Upside; Fort Lauderdale (FL); Hybrid; USD 99,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Equity (ISOs)

401(k) program

Flexible work environment

Unlimited PTO + holidays

Job summary

Upside is hiring an SMB Account Executive to found and grow our new SMB Channel Sales team. You will acquire and onboard small to mid-size restaurant merchants through partner channels and manage a high-velocity pipeline.

This is a ground-floor role where you’ll shape the playbook and craft market-specific campaigns to accelerate merchant growth. You’ll handle inbound leads, proactive outbound outreach, and onboarding for fast time-to-launch while tracking performance metrics and optimizing

Qualifications

• 2+ years of SMB sales, channel sales, or partner-driven business development.
• Restaurant sales experience is preferred.
• Track record of managing high-volume, high-velocity sales pipelines.
• Comfort with both inbound lead management and proactive outbound outreach.
• Data fluency to track performance metrics and spot trends.
• Self-starter energy and comfort with ambiguity.
• Ability to travel ~10% for quarterly partner reviews.

Responsibilities

• Build, manage and close SMB pipeline through partner channels.
• Acquire and onboard SMB merchants — including franchisees of national restaurant brands — sourced through partner channels, inbound leads, and cold outreach.
• Ensure on-time, in-full delivery of partnership deal terms and monitor performance metrics.
• Design and execute market-specific campaigns to drive merchant acquisition.
• Manage a high-velocity pipeline of inbound SMB leads with timely follow-up.
• Conduct proactive cold outreach to SMB merchants and franchisees.
• Guide merchants through onboarding for fast time-to-launch and strong first experience.
• Track and report on channel performance to identify what’s working.
• Establish repeatable processes and best practices as the team’s first hire.

Skills

SMB sales

channel sales

data fluency

outbound outreach

travel

high-velocity pipeline

Job description

Upside is hiring an SMB Account Executive to found and grow our new SMB Channel Sales team. You will acquire and onboard small to mid-size restaurant merchants through partner channels and manage a high-velocity pipeline.

This is a ground-floor role where you’ll shape the playbook and craft market-specific campaigns to accelerate merchant growth. You’ll handle inbound leads, proactive outbound outreach, and onboarding for fast time-to-launch while tracking performance metrics and optimizing