SMB Account Manager – Growth & Partnerships (Remote)

Blue Apron

Dallas, Northern (TX, KY)

Hybrid

USD 64,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Equity

401(k)

Medical/Dental/Vision

Paid time off

Parental leave

Discounted meals

Job summary

Grubhub, part of Wonder, is seeking an Account Manager for the SMB Merchant Network in the DFW area. You will oversee a restaurant portfolio, optimize Grubhub accounts, and boost conversion through enhanced menu pages and stronger relationships.

You will collaborate with restaurants to attract new diners, increase order volume, and deliver excellent service, while maintaining records, attending trainings, and contributing to team growth in a fast-paced environment.

Qualifications

Bachelor’s degree or equivalent years of experience, and High School/GED required.
2–4 years of Sales or Account Manager experience, preferably with restaurant owners.
Strong computer skills and ability to learn new software quickly.
Native-level English; Mandarin or Spanish language skills preferred.

Responsibilities

Develop a solid understanding of Grubhub's products and services to articulate value.
Assist in managing a portfolio of restaurant accounts with timely communication and issue handling.
Help restaurants attract diners and increase order volume with top-notch service.
Conduct regular check-ins to gather feedback and identify improvement areas.
Maintain accurate records of client interactions, notes, and tasks.
Participate in training to enhance product knowledge and sales skills.
Proactively contribute to team goals and drive growth.