Smart Home Service Administrator – Contracts & SOs

In Charge Electrical Services, LLC; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health plans

Vision plans

Dental plans

Life insurance

Critical care insurance

Short-term disability

Hospital indemnity

Paid holidays

Vacation accrual

401k with employer match

Internal promotions

Job summary

In Charge Electrical Services, LLC is hiring a Service Administrator for its Home Technology Department in HQ. The role focuses on contract management for security and maintenance programs and Service Order creation in coordination with branches, warranty and billing teams.

You will assist with closing Work Orders and ensure timely resolution. The ideal candidate demonstrates strong organizational and communication skills, cross-department coordination, and thorough service documentation.

Qualifications

• Experience in the related field preferred
• Able to read documents and reports
• Able to write and use a phone system
• Willing to undergo pre-employment screening
• Strong organizational and time management skills

Responsibilities

• Manage contracts related to security and maintenance programs
• Create Service Orders in coordination with branches, warranty departments, and billing department
• Assist in closing Work Orders
• Follow up on Service Orders to ensure timely resolution
• Coordinate with various departments to ensure smooth contract management and service delivery
• Maintain accurate records and documentation related to contracts, Service Orders, and billing
• Communicate and collaborate effectively with internal teams and external stakeholders
• Prepare miscellaneous job-related duties as assigned

Skills

Contract management

Service Orders

Billing coordination

Record keeping

Documentation

Coordination

Communication

Education

High school diploma or equivalent

Job description

In Charge Electrical Services, LLC is hiring a Service Administrator for its Home Technology Department in HQ. The role focuses on contract management for security and maintenance programs and Service Order creation in coordination with branches, warranty and billing teams.

You will assist with closing Work Orders and ensure timely resolution. The ideal candidate demonstrates strong organizational and communication skills, cross-department coordination, and thorough service documentation.