Smart Home Security Installer – Field Tech

ADT Security Services; Pelham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Short- and long-term disability, life

Job summary

ADT Security Services in Pelham, AL, is hiring a Field Technician to install and support low-voltage systems in customers' homes and businesses. You will install wiring, test systems, verify connections, and ensure reliable operation with clear communication and quality workmanship.

You will work evenings and weekends as needed, maintain a safe workspace, and educate customers on features and basic troubleshooting while building trust through professional service.

Qualifications

• High school diploma or equivalent required.
• Proficiency with computer hardware, software, and basic networking diagnostics preferred.
• Strong troubleshooting and problem-solving skills.
• Customer-first communication and time management are essential.

Responsibilities

• Install low-voltage wiring and mount devices per site layouts and plans.
• Perform site assessments and system testing, verify connections and monitoring center communication.
• Troubleshoot issues and flag defective materials or inaccuracies.
• Educate customers on system features and basic troubleshooting.
• Maintain a safe, clean workspace and follow safety protocols.

Skills

Troubleshooting

Network diagnostics

Time management

Customer service

Education

High school diploma or equivalent

Job description

ADT Security Services in Pelham, AL, is hiring a Field Technician to install and support low-voltage systems in customers' homes and businesses. You will install wiring, test systems, verify connections, and ensure reliable operation with clear communication and quality workmanship.

You will work evenings and weekends as needed, maintain a safe workspace, and educate customers on features and basic troubleshooting while building trust through professional service.