Smart Home Security Installer

ADT; Pompano Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Company vehicle provided

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

ADT is seeking a field technician to install low-voltage wiring and devices, perform site assessments, and verify system connections. You will troubleshoot issues, educate customers on features, and maintain safety standards on every job.

The role requires a high school diploma or equivalent, a valid driver's license, and the ability to work evenings, weekends, and holidays. Strong problem-solving and customer-focused communication are essential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record (additional licensing may be required by location).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.
• Prior field technical training is preferred.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer-first communication

Time management

Self-directed

Education

High school diploma or equivalent

Valid driver’s license

Prior field technical training (preferred)

Job description

ADT is seeking a field technician to install low-voltage wiring and devices, perform site assessments, and verify system connections. You will troubleshoot issues, educate customers on features, and maintain safety standards on every job.

The role requires a high school diploma or equivalent, a valid driver's license, and the ability to work evenings, weekends, and holidays. Strong problem-solving and customer-focused communication are essential.