Smart Home Field Service Technician: Install & Upsell

Vivint; Huntsville (AL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Gas card

4/10 schedule

Paid training

Commission incentives

Employee pricing on Smart Home gear

Holiday leave & PTO

Company perks program

Job summary

Vivint Smart Home, a nationwide leader in smart home technology, is hiring Field Service Technicians to install, service, and upgrade security cameras, smart locks, and home automation systems. You’ll present upgrades to customers on-site and help protect their families with trusted, hands-on service.

We value attitude and train for skill. Expect a mix of technical work and sales, a take-home company vehicle, paid training, uncapped commissions, and a 4/10 schedule with Saturdays.

Qualifications

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: A valid driver's license and a good driving record; ability to pass background checks per applicable law.
• Physical Requirements: Ability to lift up to 45 lbs and climb ladders as needed.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative sales: evaluating homes to recommend and sell equipment upgrades on-site.
• Customer education: training homeowners on how to use their new system to protect their families.
• Growth: coaching and leadership training to move up within the national organization.

Skills

Sales

Customer service

Technical aptitude

Job description

Vivint Smart Home, a nationwide leader in smart home technology, is hiring Field Service Technicians to install, service, and upgrade security cameras, smart locks, and home automation systems. You’ll present upgrades to customers on-site and help protect their families with trusted, hands-on service.

We value attitude and train for skill. Expect a mix of technical work and sales, a take-home company vehicle, paid training, uncapped commissions, and a 4/10 schedule with Saturdays.