Smart Home Field Technician — Install, Upsell & Grow

Vivint; Ogden (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

Gas card

4/10 schedule

Paid holidays

2 weeks PTO

401(k) match

Employee stock purchase program

Employee pricing on equipment

Incentive trip

Job summary

Vivint is seeking a Field Service Technician/Professional to install and support smart home systems. You will directly engage customers, service equipment, and sell upgraded solutions on-site, blending technical work with sales opportunities.

The role includes a take‑home company vehicle, paid training, and ongoing coaching. You will benefit from a 4/10 schedule, 10 holidays, 2 weeks PTO, and a 401(k) plan with matching, with opportunities for advancement within the national organization.

Qualifications

• Experience in retail or B2C sales is a major plus.
• Strong customer service orientation and communication skills.
• Technical aptitude for installing and servicing smart home devices.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate homes to recommend equipment upgrades or service enhancements on-site.
• Educate customers on system usage to ensure security and peace of mind.

Skills

Sales mindset

Customer service

Technical aptitude

Driver's license

Job description

Vivint is seeking a Field Service Technician/Professional to install and support smart home systems. You will directly engage customers, service equipment, and sell upgraded solutions on-site, blending technical work with sales opportunities.

The role includes a take‑home company vehicle, paid training, and ongoing coaching. You will benefit from a 4/10 schedule, 10 holidays, 2 weeks PTO, and a 401(k) plan with matching, with opportunities for advancement within the national organization.