Smart Classroom Tech Support Specialist

Los Angeles Community College District; Los Angeles (CA); On-site; USD 77,000 - 96,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision care plans

Paid holidays

Vacation days 10–24 per year

Life insurance

Illness leave

Public Employees Retirement System

Employee Assistance Program

Job summary

Los Angeles Community College District is hiring an Assistant Technology Services Specialist to support and troubleshoot a wide range of technology, including classroom devices, software, and networks. The role includes installation, configuration, and user assistance at a full-time, 12-month capacity in a Los Angeles location.

Responsibilities span troubleshooting, asset management, training material creation, and coordination with vendors.

Qualifications

• Associate degree in computer information systems, computer science, math, or related field.
• OR high school diploma and two years of recent paid technical computer experience.

Responsibilities

• Installs, configures, and troubleshoots software, hardware, printers, and peripheral devices.
• Maintains local non-enterprise software, ensures license compliance.
• Responds to user needs, implements solutions, and follows up for stability of end-user systems.

Skills

Diagnose problems

Technical troubleshooting

End user support

Customer service

Education

Associate degree in computer information systems / computer science

Job description

Los Angeles Community College District is hiring an Assistant Technology Services Specialist to support and troubleshoot a wide range of technology, including classroom devices, software, and networks. The role includes installation, configuration, and user assistance at a full-time, 12-month capacity in a Los Angeles location.

Responsibilities span troubleshooting, asset management, training material creation, and coordination with vendors.