Small Business Banking Growth Advisor

Us Bank; Napa (CA); On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Customer Service and Business Banking professional in California. The role focuses on delivering comprehensive financial solutions for small businesses, deepening existing relationships, and creating new opportunities through proactive prospecting.

You will combine digital tools with personal service to meet revenue goals, refer clients to Business Banking, and collaborate with branch partners to support client needs.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.

Responsibilities

• Provide excellent customer service and financial solutions to small businesses.
• Deepen existing customer relationships and develop new opportunities through business development.
• Utilize digital tools while maintaining strong human connections with customers.
• Engage in outside prospecting and sales activities to grow revenue and meet targets.
• Coordinate with branch partners and other teams to address client needs.

Skills

Customer service

Sales

Prospecting

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking a Customer Service and Business Banking professional in California. The role focuses on delivering comprehensive financial solutions for small businesses, deepening existing relationships, and creating new opportunities through proactive prospecting.

You will combine digital tools with personal service to meet revenue goals, refer clients to Business Banking, and collaborate with branch partners to support client needs.