Slovak Travel Support Specialist - Relocation Included

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Fully Paid Relocation Package ( Flight

Transfer and Hotel )

Fully Paid Training

And More...

Job summary

Mercier Consultancy is hiring Slovak-speaking Travel Customer Support Associates to join Booking.com in Greece. You will be a key contact for travelers, helping with bookings, inquiries, and issue resolution to ensure a seamless travel experience.

Role emphasizes strong Slovak and English communication, customer service excellence, and a willingness to relocate. Training is fully paid, with a competitive monthly salary and a relocation package.

Qualifications

• Fluent in Slovak and English, both spoken and written.
• Excellent communication and interpersonal skills.
• Previous experience in customer service or travel support is advantageous.
• Strong problem-solving skills with attention to detail.
• Warm and welcoming personality focused on customer satisfaction.

Responsibilities

• Provide support to Slovak-speaking clients via phone, email, and chat.
• Assist customers in the booking process and answer travel-related questions.
• Resolve issues related to reservations, changes, or cancellations.
• Maintain accurate records of customer interactions in our systems.
• Collaborate with teams to improve the overall customer experience.
• Inform clients about Booking.com travel options and services.
• Gather customer feedback to drive service improvements.

Skills

Slovak language

English language

Customer service

Communication

Problem-solving

Tools

CRM systems

Job description

Mercier Consultancy is hiring Slovak-speaking Travel Customer Support Associates to join Booking.com in Greece. You will be a key contact for travelers, helping with bookings, inquiries, and issue resolution to ensure a seamless travel experience.

Role emphasizes strong Slovak and English communication, customer service excellence, and a willingness to relocate. Training is fully paid, with a competitive monthly salary and a relocation package.