Czech Travel Support Specialist - Relocation & Training
Employers from Greece
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Benefits offered by this job
Job summary
Mercier Consultancy is seeking Czech-speaking Travel Customer Support Associates to join Booking.com in Greece. You will serve as a key contact for Czech travelers, providing outstanding support to ensure seamless journeys.
Fluency in Czech and English, excellent communication, and a problem-solving mindset are essential. Prior travel or customer service experience is a plus. The role offers a competitive monthly salary, fully paid relocation, training, and growth opportunities.
Qualifications
- Fluency in Czech and English, both spoken and written.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or travel support is advantageous.
- Strong problem-solving skills with attention to detail.
- Warm, welcoming personality focused on customer satisfaction.
Responsibilities
- Provide support to Czech-speaking clients via phone, email, and chat.
- Assist customers in the booking process and offer solutions.
- Resolve issues related to reservations, changes, or cancellations.
- Maintain accurate records of customer interactions in our systems.
- Collaborate with other teams to improve customer experience.
- Inform clients about travel options and Booking.com services.
- Gather customer feedback to drive service improvements.
Skills
Job description
Mercier Consultancy is seeking Czech-speaking Travel Customer Support Associates to join Booking.com in Greece. You will serve as a key contact for Czech travelers, providing outstanding support to ensure seamless journeys.
Fluency in Czech and English, excellent communication, and a problem-solving mindset are essential. Prior travel or customer service experience is a plus. The role offers a competitive monthly salary, fully paid relocation, training, and growth opportunities.
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