Slovak Reservations Specialist – Booking Support Relocation

Employers from Greece; United States; Remoto; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully Paid Relocation Package

Competitive monthly salary

Monthly performance bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

Descrizione del lavoro

Mercier Consultancy Group is seeking a Slovak-speaking Reservations Agent to join its Booking.com operations team in Greece. You will assist Slovak-speaking customers with accommodation bookings by phone, email, and chat.

You will provide accurate information on properties, pricing and policies, handle modifications and cancellations, and maintain detailed booking records. Relocation is provided and a competitive salary aligned with market standards.

Competenze

• Fluency in Slovak (spoken and written) is essential; English is a plus.
• Experience in customer service or related roles preferred.
• Strong communication and interpersonal skills.
• Willingness to relocate to Greece and adapt to life there.
• Ability to handle challenging situations calmly and effectively.

Mansioni

• Assist Slovak-speaking customers with accommodation reservations via phone, email, and chat.
• Provide accurate information about properties, pricing, and Booking.com policies.
• Handle booking modifications, cancellations, and special requests.
• Resolve customer queries to ensure high satisfaction levels.
• Maintain detailed records of customer interactions and bookings in Booking.com's reservation system.
• Collaborate with team members to achieve service quality and customer satisfaction goals.

Conoscenze

Slovak fluency

Customer service experience

Strong communication

Interpersonal skills

Calm under pressure

Willingness to relocate to Greece

Descrizione del lavoro

Mercier Consultancy Group is seeking a Slovak-speaking Reservations Agent to join its Booking.com operations team in Greece. You will assist Slovak-speaking customers with accommodation bookings by phone, email, and chat.

You will provide accurate information on properties, pricing and policies, handle modifications and cancellations, and maintain detailed booking records. Relocation is provided and a competitive salary aligned with market standards.