Slots Supervisor Lead | Team Oversight & Jackpot Ops

Maverick Gaming LLC; Elko (NV); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical, Vision, and Dental insurance

Short-Term/Long-term Disability<br/>보험

Job summary

Maverick Gaming LLC in Elko, NV is seeking a Slots Supervisor to lead slot department staff and ensure high-quality patron service.

You will verify jackpots, reset machines, enforce safety, and oversee operations to maximize profitability while maintaining compliance with policies. The role requires 21+ age, Nevada Gaming card, and strong communication; benefits include health insurance, 401k, and education reimbursement.

Qualifications

• Management experience required.
• Excellent verbal and written communication skills required.
• Excellent customer service skills a must.
• Must be proficient in MS Word, Excel, PowerPoint, Access and the Internet.
• Solid organizational, time-management and prioritization skills.
• Must work well in stressful, high-pressured situations.
• Honesty and Integrity.
• College degree or equivalent education/experience preferred
• Must obtain a Nevada Gaming card.
• Title 31 training.
• Must be 21 years of age or older.

Responsibilities

• Supervise Slot office staff.
• Responsible for the profitability of the Slot Department.
• Ensure proper orientation and training of all Slot procedures.
• Comply with all company and departmental policies and procedures.
• Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
• Approve slot vouchers for payouts as required.
• Monitor operational quality or safety.
• Monitor patron activities to identify problems or potential problems.
• Verbal & aesthetically pleasing communication skills.
• Perform related and/or other duties as required.

Skills

Management experience

Communication skills

Customer service

MS Office proficiency

Organizational skills

Stress management

Honesty & integrity

Education

College degree or equivalent

Tools

MS Word

Excel

PowerPoint

Access

Internet

Job description

Maverick Gaming LLC in Elko, NV is seeking a Slots Supervisor to lead slot department staff and ensure high-quality patron service.

You will verify jackpots, reset machines, enforce safety, and oversee operations to maximize profitability while maintaining compliance with policies. The role requires 21+ age, Nevada Gaming card, and strong communication; benefits include health insurance, 401k, and education reimbursement.