Senior Casino Ops Lead: Slots, Tables & Poker

Maverick Gaming LLC; Elko (NV); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical insurance

Dental insurance

Short-Term Disability

Education Reimbursement

401k plan

Employee meal discount

Job summary

Maverick Gaming LLC in Elko, Nevada is seeking a Casino Operations Manager to oversee Slots, Table Games and Poker staff, ensuring guest satisfaction and compliance with safety rules.

You will analyze daily reports, coordinate scheduling, train staff, and enforce policies across Maverick Casino & Hotel and Gold Country Inn & Casino. Strong leadership and communication skills are required.

Qualifications

• Must obtain a Nevada Gaming card.
• Title 31 training.
• College degree or equivalent education/experience preferred.
• Excellent verbal and written communication skills required.
• Must have management experience.

Responsibilities

• Manage and coordinate activities of casino operations staff.
• Address guest complaints and resolve or refer to the appropriate department leadership.
• Make repairs or adjustments to slot machines.
• Report hazards and enforce safety rules.
• Oversee gaming operations for Maverick Casino & Hotel and Gold Country Inn & Casino.
• Run and interpret daily reports to identify opportunities for improvement within casino operations.
• Recommend and implement policies for Slot, Table Games, and Poker.
• Identify and meet staffing needs including interviewing, hiring, scheduling, coaching and terminations.
• Ensure proper orientation and training of all Slot, Table Game and Poker procedures.
• Monitor patron activities to identify problems or potential problems.

Skills

Management experience

Customer service skills

Verbal communication

Written communication

MS Word

MS Excel

PowerPoint

MS Access

Education

College degree or equivalent

Tools

MS Word

MS Excel

PowerPoint

MS Access

Job description

Maverick Gaming LLC in Elko, Nevada is seeking a Casino Operations Manager to oversee Slots, Table Games and Poker staff, ensuring guest satisfaction and compliance with safety rules.

You will analyze daily reports, coordinate scheduling, train staff, and enforce policies across Maverick Casino & Hotel and Gold Country Inn & Casino. Strong leadership and communication skills are required.