Casino Ops Manager: Lead Slots, Tables & Poker

Maverick Gaming

Elko (NV)

On-site

USD 43,000 - 58,000

Full time

14 days+
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Benefits offered by this job

Education Reimbursement up to $5,250
401k plan
Employee meal discount program
Short-Term/Long-term Disability
Paid Time Off
Medical, Vision, and Dental insurance

Job summary

Maverick Gaming is seeking a Casino Operations Manager to oversee Slots, Table Games and Poker at Maverick Casino & Hotel in Elko, NV. You will lead staff, analyze daily reports, and ensure safety and guest service.

The ideal candidate has management experience, is at least 21, a college degree or equivalent, a Nevada Gaming card, Title 31 training, and strong communication and customer service skills; MS Office proficiency is expected. On-site with varied shifts.

Qualifications

  • 21 years of age.
  • College degree or equivalent education/experience preferred.
  • Must obtain a Nevada Gaming card.
  • Title 31 training.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills a must.
  • Proficiency in MS Word, Excel, Power Point, Access and the Internet.
  • Solid organizational, time-management and prioritization skills.
  • Must work well in stressful, high-pressured situations.

Responsibilities

  • Oversee the operational aspects of Slots, Table Games and Poker.
  • Run and interpret daily reports to identify opportunities for improvement within casino operations.
  • Recommend and implement approved policies and procedures for Slot, Table Games, and Poker.
  • Identify and meet staffing needs including interviewing, hiring, scheduling, coaching and terminations.
  • Ensure proper orientation and training of all Slot, Table Game and Poker procedures.
  • Comply with all company and departmental policies and procedures.
  • Patrol assigned areas to ensure players follow rules and machines function correctly.
  • Approve slot vouchers for payouts as required.
  • Monitor operational quality or safety.
  • Monitor patron activities to identify problems or potential problems.
  • Verbal & aesthetically pleasing communication skills.
  • Performs related and/or other duties as required

Skills

Leadership
Communication
Customer service
Time management
Stress management

Education

College degree or equivalent education/experience
Title 31 training

Tools

MS Word
Excel
PowerPoint
Access
Internet

Job description

Maverick Gaming is seeking a Casino Operations Manager to oversee Slots, Table Games and Poker at Maverick Casino & Hotel in Elko, NV. You will lead staff, analyze daily reports, and ensure safety and guest service.

The ideal candidate has management experience, is at least 21, a college degree or equivalent, a Nevada Gaming card, Title 31 training, and strong communication and customer service skills; MS Office proficiency is expected. On-site with varied shifts.

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