Slots Key Attendant - Wendover

Maverick Gaming LLC; West Wendover (NV); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision

Basic Life Insurance

401K

Education Reimbursement Program

Career Development and Advancement Opportunities

Team Member Referral program ($300 per referral)

Job summary

Maverick Gaming LLC is hiring a Slots Key Attendant in West Wendover, Nevada, offering a pay rate of $13.00/hr plus tips. The role involves safeguarding company assets while delivering exceptional customer service. Responsibilities include ensuring prompt responses to customer needs, preparing slot payout vouchers, and maintaining slot machines. Candidates must have a high school education, the ability to obtain a State Gaming Card, and strong communication skills. Benefits include paid time off, medical, dental, vision, and 401K.

Qualifications

• Must be 21 years of age or older.
• Ability to obtain and maintain State of Nevada Gaming Card.
• Must be punctual and have reliable attendance.
• Ability to work standing for up to 8 hours.
• Outgoing personality and pleasant appearance.

Responsibilities

• Provide friendly, courteous service to customers.
• Safeguard company assets at all times.
• Circulate assigned slot machine area.
• Prepare and approve all slot payout vouchers.
• Resolve customer disputes.

Skills

Customer service

Communication skills

Attention to detail

Basic math skills

Education

High school education or GED

Job description

Slots Key Attendant – Wendover

$13.00 / hr + tips

The Slots Key Attendant complies with all company and departmental policies. Provides friendly, courteous and efficient service to customers in assigned area(s); through teamwork with floor cashiers, ensure prompt response to all customers’ needs. Must be 21 years of age or older. Position works between Wendover Nugget Hotel & Casino and Red Garter Hotel & Casino.

In this role you will:

• Safeguard company assets at all times.
• Circulate assigned slot machine area.
• Ensure great customer service and prompt response to customer needs at all times in tandem with other team members.
• Prepare or approve all slot payout vouchers for fills and jackpots.
• Assist in resolving all customer disputes.
• Observe strict confidentiality in regards to company matters.
• Make minor repairs and adjustments to slot machines as needed.
• Clean interior/exterior of slot machines.
• Answer customer complaints and questions regarding slot machines within his/her authority and ability to do so.
• Create a friendly atmosphere for guests and coworkers.
• Perform related and/or other duties as required.

Requirements

• High school education, GED or equivalent experience. Experience in gaming industry preferred.
• Ability to obtain and maintain State of Nevada Gaming Card.
• Must be punctual and have regular and reliable attendance.
• Must be able to work in a standing position for long periods of time (up to 8 hours).
• Perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision.
• Outgoing personality, positive attitude, strong communication skills, and pleasant/clean appearance.
• Ability to satisfactorily communicate in English with guests, co-workers and management.
• Possess basic math skills and have the ability to handle money.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40lbs.
• Honesty and Integrity is a must.
• Perform related and/or other job duties as required.

Team members will enjoy:

• Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advancement Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer have violated its E-Verify responsibilities, please contact DHS.

888-897-7781

E-Verify.gov