Slots Key Attendant - Wendover

Maverick Gaming; West Wendover (NV); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision

401K

Education Reimbursement Program

Job summary

Maverick Gaming is seeking a Slots Key Attendant to provide friendly service and ensure customer needs are met at Wendover Nugget Hotel & Casino and Red Garter Hotel & Casino. Candidates must be at least 21 years old and have high school education or GED. Responsibilities include safeguarding company assets, ensuring excellent customer service, and handling slot machines. Benefits include Paid Time Off, medical, dental, vision, 401K, and more.

Qualifications

• Previous experience in gaming industry preferred.
• Ability to maintain State of Nevada Gaming Card.
• Must work in a standing position for long periods.

Responsibilities

• Safeguard company assets at all times.
• Circulate assigned slot machine area.
• Assist in resolving customer disputes.

Skills

Customer service

Attention to detail

Communication skills

Basic math skills

Education

High school education or GED

Job description

Description

Slots Key Attendant – Wendover

$13.00 / hr + tips

The Slots Key Attendant complies with all company and departmental policies. Provides friendly, courteous and efficient service to customers in assigned area(s); through teamwork with floor cashiers, ensure prompt response to all customers’ needs.

Must be 21 years of age or older. Position works between Wendover Nugget Hotel & Casino and Red Garter Hotel & Casino.

In this role you will:

• Safeguard company assets at all times.
• Circulate assigned slot machine area.
• Ensure great customer service and prompt response to customer needs at all times in tandem with other team members.
• Prepare or approve all slot payout vouchers for fills and jackpots.
• Assist in resolving all customer disputes.
• Observe strict confidentiality in regards to company matters.
• Make minor repairs and adjustments to slot machines as needed.
• Clean interior/exterior of slot machines.
• Answer customer complaints and questions regarding slot machines within his/her authority and ability to do so.
• Create a friendly atmosphere for guests and coworkers.
• Perform related and/or other duties as required.

Requirements

To be successful in this role, you should have previous experience and knowledge that includes:

• High school education, GED or equivalent experience.
• Experience in gaming industry preferred.
• Ability to obtain and maintain State of Nevada Gaming Card.
• Must be punctual and have regular and reliable attendance.
• Must be able to work in a standing position for long periods of time (up to 8 hours).
• Perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision.
• Outgoing personality, positive attitude, strong communication skills, and pleasant/clean appearance.
• Ability to satisfactorily communicate in English with guests, co-workers and management.
• Possess basic math skills and have the ability to handle money.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40lbs.
• Honesty and Integrity is a must.

Benefits

• Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advancement Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.