Slots Floor Specialist: Jackpot Payouts & Customer Service

Landry's; Laughlin (NV); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Multiple benefit plans to suit your需要

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work环境 where?

Generous employee discounts on dining,

Job summary

The Post Oak in Laughlin, NV is seeking a Slot Floorperson to assist customers with slot machines, including dealing with machine problems, paying jackpots, fills, and answering questions about their machines or our casino.

ESSENTIAL JOB FUNCTIONS include identifying jackpots, monitoring change coverage, circulating to ensure customers are serviced, and maintaining a neat work area while assisting with special projects. This is a tipped position with benefits and opportunities for advancement.

Qualifications

• Good public relations skills; basic computer knowledge helpful; knowledge of equipment and Golden Nugget slot paperwork and procedures; basic knowledge of IRS and gaming regulations helpful
• Minimum age requirement is 21.

Responsibilities

• Assists with equipment problems such as coin jams, tilts, malfunctions, etc.
• Identifies jackpots and fills, generating documents through on-line system; pays same to customers.
• Monitors change coverage in assigned areas.
• Interacts with customers in all areas, including information, explanation, etc.
• Maintains assigned area in a neat and orderly fashion, including delivering and stocking supplies, removing glasses, rearranging chairs, etc.
• Circulates assigned area at all times making sure that customers are being serviced.
• Checks machine doors on an on-going basis.
• May assist with special projects, such as headcount, etc., as requested.
• Perform other duties and responsibilities as requested.

Skills

Public relations

Computer knowledge

Slot equipment knowledge

IRS & gaming regs knowledge

Job description

The Post Oak in Laughlin, NV is seeking a Slot Floorperson to assist customers with slot machines, including dealing with machine problems, paying jackpots, fills, and answering questions about their machines or our casino.

ESSENTIAL JOB FUNCTIONS include identifying jackpots, monitoring change coverage, circulating to ensure customers are serviced, and maintaining a neat work area while assisting with special projects. This is a tipped position with benefits and opportunities for advancement.