Slot Floor Specialist: Jackpot & Machine Support

Golden Nugget Las Vegas; Laughlin (NV); On-site; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Employee discounts on dining, retail, 

Hotels

Job summary

Golden Nugget Las Vegas is seeking a Slot Floorperson to assist customers with all aspects of slots, including machine problems, jackpot payments, fills, and questions.

Responsibilities include addressing equipment issues, monitoring area activity, maintaining neatness, and assisting with special projects as needed. This tipped position offers opportunities for advancement within a busy casino floor environment.

Qualifications

• Good public relations skills.
• Basic computer knowledge helpful.
• Knowledge of equipment and Golden Nugget slot paperwork and procedures.
• Basic knowledge of IRS and gaming regulations helpful.
• Minimum age requirement is 21.

Responsibilities

• Assists with equipment problems such as coin jams, tilts, malfunctions, etc.
• Identifies jackpots and fills, generating documents through on-line system; pays same to customers.
• Monitors change coverage in assigned areas.
• Interacts with customers in all areas, including information, explanation, etc.
• Maintains assigned area in a neat and orderly fashion, including delivering and stocking supplies, removing glasses, rearranging chairs, etc.
• Circulates assigned area at all times making sure that customers are being serviced.
• Checks machine doors on an on-going basis.
• May assist with special projects, such as headcount, etc., as requested.
• Perform other duties and responsibilities as requested.

Skills

Public relations

Basic computer knowledge

Slot paperwork

IRM/gaming regulations knowledge

Job description

Golden Nugget Las Vegas is seeking a Slot Floorperson to assist customers with all aspects of slots, including machine problems, jackpot payments, fills, and questions.

Responsibilities include addressing equipment issues, monitoring area activity, maintaining neatness, and assisting with special projects as needed. This tipped position offers opportunities for advancement within a busy casino floor environment.