Slot Technician II (Days)

Cowlitz Indian Tribe; Ridgefield (CT); On-site; USD 25,000 - 36,000; Full time

Job summary

Cowlitz Indian Tribe's ilani casino seeks a Slot Technician II to maintain and repair electronic slot machines, data systems, and progressive controls. You will safeguard assets, train junior staff, and handle reports to ensure smooth operations across shifts.

Experience in slot machine repair, strong troubleshooting, and the ability to work in a smoking environment are required; starting at $22.33/hour with potential increases for experience.

Qualifications

• High School Diploma or GED required; equivalent foreign diploma considered.
• 3 years’ experience as a Slot Technician.
• Excellent interpersonal skills to foster a team environment.
• Completion of a recognized training course in repair/maintenance of electronic slot machines and basic electricity/mechanics.
• Working knowledge of all slot machines and slot data systems; sign-off on knowledge checklist.
• Exceptional troubleshooting skills; ability to handle stresses of a busy casino floor.
• Must lift up to 50 pounds, use an in-ear device, and service slot machines.
• Flexible shifts and hours; willing to work in a smoking environment; follow health/safety rules.

Responsibilities

• Promotes superior guest service on the casino floor.
• Maintains and promotes the Spirit of Tâlícn and ilani core values.
• Safeguards against theft; ensures security and integrity of slot machines and property.
• Maintains Electronic Gaming Machines and related equipment.
• Assist with training Slot Technician I team members.
• Perform work with minimal follow-up and report daily activities.
• Report developments affecting casino operations to slot management.
• Handle complaints per company policies; ensure safety and security.

Skills

Interpersonal skills

Troubleshooting

Team collaboration

Ability to lift 50 lbs

Flexibility

Education

High School Diploma / GED

Slot machine repair training

Tools

Slot data systems

Electrical/mechanical knowledge

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Safeguard against theft and ensure the security and integrity of all slot machines, keys, radios, and casino property.
• Maintains Electronic Gaming Machines and equipment.
• Assist with training Slot Technician I team members.
• Performs work with little follow-up.
• Promote outstanding customer service, safety, and security.
• Handle complaints according to established company and department policies and procedures.
• Report developments which may affect the casino operation to slot management.
• Document and report the daily activities of the shift.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Three (3) years’ experience as a Slot Technician.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Successful completion of a recognized training course in the repair and maintenance of electronic slot machines and basic knowledge of electricity and/or mechanical equipment.
• Demonstrate working knowledge of all slot machines and slot data systems.
• Successfully receive sign off on the “Slot Technician II Knowledge Checklist.”
• Must have exceptional troubleshooting skills.
• Must be able to lift up to fifty pounds, use an “in-ear” communication device daily, and have the dexterity to service slot machines.
• Must be able to work various shifts and flexible hours.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

Day (United States of America)

Wages:

This role offers a starting wage of $22.33 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That’s opportunity!