Slot Technician II (Days)

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

800_ilani Cowlitz Tribal Gaming Authority is seeking a Slot Technician II to maintain, repair, and operate Electronic Gaming Machines and related systems at ilani. The role involves ensuring device security, data collection, and supporting training for slot staff in a high-energy gaming environment.

Responsibilities include safeguarding casino property, promoting guest service, and reporting daily activities to slot management.

Qualifications

• Three years’ experience as a Slot Technician.
• Completed training in repair and maintenance of electronic slot machines.
• Basic knowledge of electricity and/or mechanical equipment.
• Familiarity with slot data systems.
• Ability to lift up to 50 pounds and use an in‑ear communication device.

Responsibilities

• Promotes superior guest service.
• Safeguards against theft and ensures security of all slot machines, keys, radios, and casino property.
• Maintains Electronic Gaming Machines and equipment.
• Assists with training Slot Technician I team members.
• Performs work with little follow up.
• Promotes outstanding customer service, safety, and security.
• Reports developments that may affect the casino operation to slot management.
• Documents and reports the daily activities of the shift.

Skills

Interpersonal skills

Troubleshooting

Team collaboration

Education

High School Diploma / GED

Job description

Position Summary

Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment.

Primary Duties and Responsibilities

• Promotes superior guest service.
• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Safeguards against theft and ensures the security and integrity of all slot machines, keys, radios, and casino property.
• Maintains Electronic Gaming Machines and equipment.
• Assists with training Slot Technician I team members.
• Performs work with little follow up.
• Promotes outstanding customer service, safety, and security.
• Handles complaints according to established company and department policies and procedures.
• Reports developments that may affect the casino operation to slot management.
• Documents and reports the daily activities of the shift.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Three (3) years’ experience as a Slot Technician.
• Excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Successful completion of a recognized training course in the repair and maintenance of electronic slot machines and basic knowledge of electricity and/or mechanical equipment.
• Demonstrated working knowledge of all slot machines and slot data systems.
• Successfully receiving sign off on the "Slot Technician II Knowledge Checklist".
• Exceptional troubleshooting skills.
• Ability to lift up to fifty pounds, use an in‑ear communication device daily, and have the dexterity to service slot machines.
• Ability to work various shifts and flexible hours.
• Willingness to work in a smoking environment.
• Willingness to adhere to company health and safety measures.

Work Shift

Day (United States of America)

Location

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani.