Slot Technician II (Swing)

Cowlitz Indian Tribe; Ridgefield (CT); On-site; USD 28,000 - 39,000; Full time

Job summary

Cowlitz Indian Tribe is seeking a Slot Technician to maintain and repair electronic slot machines and related equipment. You will support data systems, assist with technician training, and ensure security and integrity of casino properties.

The role requires a strong troubleshooting ability, physical fitness to lift up to 50 pounds, and willingness to work varied shifts in a smoking environment. Join a team committed to guest service and safety.

Qualifications

• High School Diploma or GED required (or RED/FHD).
• Minimum 3 years’ experience as a Slot Technician.
• Excellent interpersonal skills to foster a supportive team environment.
• Completed training in repair/maintenance of electronic slot machines; basic electricity/mechanical knowledge.
• Working knowledge of all slot machines and slot data systems.
• Must pass the Slot Technician II Knowledge Checklist.

Responsibilities

• Promote superior guest service.
• Maintain and uphold a positive culture per Spirit of Talín and ilani core values.
• Safeguard against theft and secure slot machines, keys, radios, and casino property.
• Maintain Electronic Gaming Machines and equipment.
• Assist with training Slot Technician I team members.
• Perform duties with minimal supervision.
• Promote safety and security in guest areas.
• Handle complaints according to company policies.
• Report developments affecting casino operations to slot management.
• Document and report daily shift activities.
• Maintain confidentiality of sensitive information.
• Perform other related duties as assigned.

Skills

Slot Technician

Interpersonal skills

Troubleshooting

Team collaboration

Education

High School Diploma or GED

Slot Technician training

Tools

Slot data systems

Electronic slot machines repair

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Safeguard against theft and ensure the security and integrity of all slot machines, keys, radios, and casino property.
• Maintains Electronic Gaming Machines and equipment.
• Assist with training Slot Technician I team members.
• Performs work with little follow-up.
• Promote outstanding customer service, safety, and security.
• Handle complaints according to established company and department policies and procedures.
• Report developments which may affect the casino operation to slot management.
• Document and report the daily activities of the shift.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Three (3) years’ experience as a Slot Technician.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Successful completion of a recognized training course in the repair and maintenance of electronic slot machines and basic knowledge of electricity and/or mechanical equipment.
• Demonstrate working knowledge of all slot machines and slot data systems.
• Successfully receive sign off on the “Slot Technician II Knowledge Checklist.”
• Must have exceptional troubleshooting skills.
• Must be able to lift up to fifty pounds, use an “in-ear” communication device daily, and have the dexterity to service slot machines.
• Must be able to work various shifts and flexible hours.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

Swing (United States of America)

Knock, knock. Hear that sound? That’s opportunity!