Slot Technician II (Swing)

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 34,000 - 45,000; Full time

Job summary

800_ilani Cowlitz Tribal Gaming Authority on site at ilani in Ridgefield, WA seeks a Slot Technician II to operate, repair and maintain slot machines and associated systems. You will contribute to guest service, safety, and smooth casino operations during swing shifts.

The role requires a trained technician with experience in electronic slot machines, data systems, and the ability to work varied shifts in a smoking environment. Join a team focused on security and performance.

Qualifications

• High School Diploma or GED or equivalent.
• 3 years’ experience as a Slot Technician.
• Excellent interpersonal skills to foster a supportive team.
• Recognition of training in repair/maintenance of electronic slot machines; knowledge of electricity/mechanics.

Responsibilities

• Provide superior guest service and uphold safety and security.
• Maintain and repair Electronic Gaming Machines and related equipment.
• Assist with training Slot Technician I teams.
• Document daily shift activities and report to slot management.
• Protect casino property and confidential information.

Skills

Interpersonal skills

Troubleshooting

Team environment fostering

Education

High School Diploma / GED

Slot Technician training certificate

Tools

Slot data systems

Electronic slot machines maintenance tools

Job description

Position Summary

Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment.

Primary Duties and Responsibilities

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of Spirit of Tâlícn and the Core Values of ilani.
• Safeguard against theft and ensure the security and integrity of all slot machines, keys, radios, and casino property.
• Maintains Electronic Gaming Machines and equipment.
• Assist with training Slot Technician I team members.
• Performs work with little follow‑up.
• Promote outstanding customer service, safety, and security.
• Handle complaints according to established company and department policies and procedures.
• Report developments which may affect the casino operation to slot management.
• Document and report the daily activities of the shift.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma / GED; recognized equivalent of a high school diploma (RED) or foreign high school diploma (FHD).
• Three (3) years’ experience as a Slot Technician.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Successful completion of a recognized training course in the repair and maintenance of electronic slot machines and basic knowledge of electricity and/or mechanical equipment.
• Demonstrate working knowledge of all slot machines and slot data systems.
• Successfully receive sign off on the “Slot Technician II Knowledge Checklist.”
• Must have exceptional troubleshooting skills.
• Must be able to lift up to fifty pounds, use an “in‑ear” communication device daily, and have the dexterity to service slot machines.
• Must be able to work various shifts and flexible hours.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift

Swing (United States of America)

Location

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500‑seat meeting and entertainment venue hosting nationally recognized performances.