Slot Technician I - Casino Floor Maintenance

170 815 Entertainment, LLC; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Slot Technician I to diagnose and repair slot machines with limited supervision. The role requires extensive knowledge of mechanical and electronic components and may involve training or guiding less experienced technicians.

You will perform daily preventative maintenance, troubleshoot ticket-in ticket-out systems, calibrate currency validators, install and move devices, and participate in game conversions and firmware upgrades while complying with Illinois

Qualifications

• Must have high school diploma or equivalent.
• Must have good communications skills.
• Must have basic computer skills.
• Must have electronic background or minimum two years’ experience in slot operations.
• Must have two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.

Responsibilities

• Analyze and respond to a variety of customer service-related issues.
• Repair and maintenance of component-level electronic circuitry in gaming devices.
• Install and remove gaming devices.
• Day-to-day preventative maintenance; troubleshoot ticket-in ticket-out and coin machines; perform hopper tests; clear coin jams and bill validator jams.
• Assist in game conversions and firmware upgrades.
• Investigate and verify any ticket issues.
• Maintain inventory of supplies needed to perform job function.
• Maintain and calibrate currency validators, execute machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products.
• Responsible for investigating device malfunctions of various gaming devices and clears coin bill and coin jams.
• Performs the day-to-day repair and preventative maintenance of all slot machines.
• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.
• Perform work regularly and adheres to all Illinois Gaming Regulations.
• Other duties as assigned.

Skills

Good communications skills

Basic computer skills

Electronic background

Slot operation experience

Education

High school diploma or equivalent

Tools

Slot machines

Job description

Hard Rock Casino Rockford is seeking a Slot Technician I to diagnose and repair slot machines with limited supervision. The role requires extensive knowledge of mechanical and electronic components and may involve training or guiding less experienced technicians.

You will perform daily preventative maintenance, troubleshoot ticket-in ticket-out systems, calibrate currency validators, install and move devices, and participate in game conversions and firmware upgrades while complying with Illinois