Slot Machine Technician — Electronics & Repair Pro

175 Hard Rock Bristol LLC; United States; On-site; USD 19,000 - 26,000; Full time

Job summary

175 Hard Rock Bristol LLC is seeking a Slot Technician I to diagnose and repair slot machines on the casino floor with minimal supervision, applying extensive knowledge of mechanical and electronic systems to keep gaming operations running smoothly.

You will perform preventative maintenance, repair electronics at the circuit board level, install and move machines, test currency validators, and assist with firmware upgrades and game conversions while maintaining safety and cleanliness.

Qualifications

• Must have high school diploma or equivalent.
• Must have good communications skills.
• Must have basic computer skills.
• Must have electronic background or minimum two-year experience in slot operations.
• Must have two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.

Responsibilities

• Analyze and respond to customer service related issues.
• Repair and maintenance of component level electronic circuitry in gaming devices.
• Install and remove gaming devices.
• Day to day preventative maintenance; troubleshoots ticket-in ticket-out and coin machines.
• Assists in game conversions and firmware upgrades.
• Investigates and verifies any ticket issues.
• Maintains inventory of supplies needed to perform job function.
• Maintains and calibrates currency validators, executes machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products.
• Responsible to investigate device malfunctions of various gaming devices and clears coin bill and coin jams.
• Performs the day to day repair and preventative maintenance of all slot machines.
• Perform other duties as deemed necessary by Management.
• Perform work regularly, predictably and in a professional manner.
• Responsible for cleaning and sanitizing work and public spaces.

Skills

Electronic repair

Customer service

Diagnostics

Mechanical skills

Troubleshooting

Communication skills

Education

High school diploma or equivalent

Two+ years in Gaming Industry or slot ops

Tools

Slot machines

Circuit testing equipment

Firmware tools

Job description

175 Hard Rock Bristol LLC is seeking a Slot Technician I to diagnose and repair slot machines on the casino floor with minimal supervision, applying extensive knowledge of mechanical and electronic systems to keep gaming operations running smoothly.

You will perform preventative maintenance, repair electronics at the circuit board level, install and move machines, test currency validators, and assist with firmware upgrades and game conversions while maintaining safety and cleanliness.