Slot Tech Lead | On‑Floor Repairs & Compliance

Mystic Lake Casino

Prior Lake (MN)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Weekly pay

Health benefits

401(k) retirement plan

Paid time off

Tuition reimbursement

Uniforms provided

Job summary

Mystic Lake Casino in Prior Lake, MN seeks a Slot Technical Supervisor to lead the Slot Technicians on the floor and in the shop, ensuring quality service, efficient repairs, and regulatory compliance.

You will mentor teammates, coordinate daily tasks, verify large jackpots, and partner with other departments to uphold system integrity and guest satisfaction; weekly pay and strong benefits await the right leader.

Qualifications

18 years of age or older.
Associate degree in electronics or two years of Slot repair experience.
Advanced proficiency in word-processing, spreadsheets, database, electronic mail software and operating systems.
Valid driver's license may be required.
Industrial Truck Driving permit may be required (forklift).

Responsibilities

Supervises Slot Technicians and coordinates daily tasks to ensure quality service. Monitors slot repair activities to ensure compliance with all departmental procedures and regulatory requirements.
Monitoring and maintenance of the gaming system to ensure its integrity.
Mentors subordinates and assists in team member training and development. Completes performance appraisals on direct reports.
Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay. Resolves guest-related machine problems in a prompt, courteous, and professional manner.